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title: Set Up a ServiceNow Connection (Beta)
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/servicenow/c360-a-set-up-servicenow-connection.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-set-up-servicenow-connection.html
source_site: developer.salesforce.com
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products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# Set Up a ServiceNow Connection (Beta)

Set up the ServiceNow connection to start the flow of data into Data 360.

**note:** This feature is a Beta Service. A customer may opt to try a Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at [Agreements and Terms.](https://www.salesforce.com/company/legal/agreements/) If you have questions or feedback about this Beta Service, contact the Data 360 Connector team at [datacloud-connectors-beta@salesforce.com.](mailto:datacloud-connectors-beta@salesforce.com)

| User Permissions Needed |                                                             |
| ----------------------- | ----------------------------------------------------------- |
| To create a connection: | System Admin profile or Data Cloud Architect permission set |

Before you begin:

- Enable the Beta connector through the feature manager. See [Enable Data 360 Features](https://help.salesforce.com/s/articleView?id=data.c360_a_feature_manager.htm&type=5).
- Verify your admin has enabled firewalls on the system you want Data 360 to connect to by including these [IP addresses](https://help.salesforce.com/s/articleView?id=data.c360_a_data_cloud_ip_address_allowlist.htm&type=5) to your allowlists.

1.  In Data Cloud, click **Setup**, and select **Data Cloud Setup**.

2.  Under External Integrations, select **More Connectors**.

3.  Click **New**.

4.  On the Source tab, select ServiceNow and click **Next**.

5.  Enter a connection name, connection API name, and provide the authentication and connection details.

6.  For Username, enter the username to authenticate the user.

7.  For Password, enter the password to authenticate the user.

8.  Enter the Connection URL.

    This is the company domain used for accessing your ServiceNow account. For example: https://dev47813.service-now.com/.

9.  To review your configuration, click **Test Connection**.

10. Click **Save**.

After the connector details are accepted, the connection is created and listed under Connectors. You can now create data streams.

## Next Step

- [Create a ServiceNow Data Stream (Beta)](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-create-servicenow-data-stream.md)