---
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title: Prepare Your ServiceNow Structured Connection (Beta)
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/servicenow/c360-a-prepare-servicenow-structured-connection.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-prepare-servicenow-structured-connection.html
source_site: developer.salesforce.com
content_type: documentation
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products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# Prepare Your ServiceNow Structured Connection (Beta)

To set up a ServiceNow connection with Data 360, you need to provide some details. Gather this information before you get started.

**note:** This feature is a Beta Service. A customer may opt to try a Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at [Agreements and Terms.](https://www.salesforce.com/company/legal/agreements/) If you have questions or feedback about this Beta Service, contact the Data 360 Connector team at [datacloud-connectors-beta@salesforce.com.](mailto:datacloud-connectors-beta@salesforce.com)

## Step 1 - Verify User Permissions

For an authenticating user to connect to ServiceNow, they need at least Read access to these objects.

* `sys_db_object`
* `sys_glide_object`
* `sys_dictionary`

## Step 2 - Enable Required Permissions

1. In the ServiceNow Admin console, navigate to **User Menu** and select **Elevate Roles**.
2. Check the **Security_Admin** box, then click **OK**.
3. Ensure the user has **Row-level Permissions** for accessing tables as well.

## Step 3 - Gather Connection Details

Before setting up your connection, make note of these required details:

* **Connection URL:** The company domain used for accessing your ServiceNow account (for example: `https://dev47813.service-now.com/`)

## Next Step

- [Set Up a ServiceNow Connection](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-set-up-servicenow-connection.md)