---
schema_version: "1"
id: 653647e932e27faa1a11a11397ea77c4ab951ddeb43f84b1a3521326748af336
title: Oracle NetSuite Connector Limitations and Troubleshooting (Beta)
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/oraclenetsuite/c360-a-oraclenetsuite-connector-limitations.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-oraclenetsuite-connector-limitations.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 8377962e33aafdde18750232b3aae815a726b77e6fe1db34047648bd7fde6d91
products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# Oracle NetSuite Connector Limitations and Troubleshooting (Beta)

Learn about Oracle NetSuite connector limitations and how to resolve connection-test issues. For limitations that apply to all connectors, see [Data 360 Limits and Guidelines](https://help.salesforce.com/s/articleView?language=en_US&id=data.c360_a_limits_and_guidelines.htm&type=5).

**Limitations**

- [Supported SuiteTalk WSDL Versions](#supported-suitetalk-wsdl-versions)

**Troubleshooting**

- [Clicking Test Connection in the Connection Setup Fails](#clicking-test-connection-in-the-connection-setup-fails)

## Limitations

### Supported SuiteTalk WSDL Versions

The **Version** field controls the SuiteTalk (SOAP) WSDL endpoint. NetSuite retires WSDL endpoints on a rolling schedule. A connection that uses an older version can stop working after a NetSuite release.

For the current supported versions and version-retirement schedule, see Oracle NetSuite's [Supported WSDL Versions](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N3418621.html) and [Versioning and Removal Overview](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N3418264.html).

To determine the version that a connection uses:

1. In NetSuite, go to **Setup** > **Integration** > **SOAP Web Services Usage Log**.
2. Expand the date range and click **Refresh**.
3. Review the **API VERSION** column.

## Troubleshooting

### Clicking Test Connection in the Connection Setup Fails

When you create a connection, Data 360 performs a validation test.

#### Issue

The connection test fails.

#### Solution

- Verify that the **Client ID**, **Client Secret**, **Access Token**, and **Access Token Secret** match the values in your NetSuite integration record.
- Verify that the integration user has the required NetSuite permissions.
- If you use the SuiteTalk schema, verify that the **Version** field uses a supported SuiteTalk WSDL version.
- If you use Named Credential authentication, verify that you created the external credential and named credential before you create the connection.

## See Also

- [Set Up an Oracle NetSuite Connection](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-set-up-oraclenetsuite-connection.md)
- [Oracle NetSuite Connector Objects (SuiteQL Schema)](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-oraclenetsuite-objects-suiteql.md)
- [Oracle NetSuite Connector Objects (SuiteTalk Schema)](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-oraclenetsuite-objects-suitetalk.md)