Use the Heretto connector to connect your organization's Heretto CCMS to Data 360. This connector pushes content directly from a Heretto CCMS and as part of the transformation zips the output into a ZIP file. The ZIP file is uploaded to a Staging Area and extracted before sending to Data 360 via the Staging Area. After Data 360 receives the content, Agentforce agents use it to drive accurate answers to your users' questions.
note: It's your obligation to make sure that you have the rights to the data collected with this feature. Salesforce disclaims all liability with respect to such data collected.
Data Types
- Unstructured
Data Direction
The direction of available connection methods.
Data In
Create a connection for importing data from external systems.
Supported connection methods:
- Push
What's New
This connector is now Generally Available.
Government Cloud Compliance
- Commercial Only
Connector Setup
Instructions for adding and configuring your connector.