---
schema_version: "1"
id: 7c5ddf0a5241a982b64c340d1c5e5c37492beeea68a3ec10587793aacacd0d46
title: Set Up a Helpjuice Connection
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/helpjuice/c360-a-set-up-helpjuice-connection.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-set-up-helpjuice-connection.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: bd307cdabb94ef39cdb5726229b36fa9583d0b094420e45d98b0796f43202c4f
products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# Set Up a Helpjuice Connection

Set up the Helpjuice connection to start the flow of data into Data 360.

| User Permissions Needed |                                                             |
| ----------------------- | ----------------------------------------------------------- |
| To create a connection: | System Admin profile or Data Cloud Architect permission set |

**note:** It’s your obligation to make sure that you have the rights to the data collected by this connector. Salesforce disclaims all liability for data collected.

**Before you begin**:

Complete the [Prepare Your Helpjuice Connection](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-prepare-your-helpjuice-connection.md) steps to gather the necessary Helpjuice account credentials.

To create a connection:

1. In Data Cloud, click **Setup**, and then select **Data Cloud Setup**.
2. From the left panel, under **External Integrations**, select **Other Connectors**.
3. Click **New**.
4. On the Source tab, select **Helpjuice** and click **Next**.
5. Enter a **Connection Name** and a **Connection API Name** for the connector.
6. In the **Connection Details** section, enter the authentication information:
   - For **API Key**, enter the API key you [created](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-prepare-your-helpjuice-connection.md).
   - For **URL**, enter the URL for your Helpjuice site. For example: `yourcompany.helpjuice.com`.
7. Select **Test Connection**.
   The system verifies that Data 360 successfully connects to Helpjuice using the provided authentication values.
   If the connection fails, follow the instructions on the screen.
8. After the connection test succeeds, select **Save**.

## Next Step

- [Create a Helpjuice Unstructured Data Lake Object (UDLO)](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-create-helpjuice-udlo.md)