---
schema_version: "1"
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title: Helpjuice Connector
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/helpjuice/c360-a-helpjuice-connector.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-helpjuice-connector.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 0c405ea19412e049b76d55a8239317b85c4aad314f8301c2b4f7a80a06946e63
products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# ![Helpjuice](https://developer.salesforce.com/media/data-cloud-int/icons/helpjuice.png '{"class": "image-icon-lg", "title": "Helpjuice Connector"}') Helpjuice Connector

Use the Helpjuice connector to ingest knowledge base articles directly into Data 360.
AI agents use Helpjuice knowledge base articles to provide reliable answers in their interactions with your users.

**note:** It’s your obligation to make sure that you have the rights to the data collected with this feature. Salesforce disclaims all liability with respect to such data collected.

## Data Type(s)

- Unstructured

## Data Direction

The direction of available connection methods.

### Data In

Create a connection for ingesting data from external systems.

Supported connection method(s):

- Batch

## Government Cloud Compliance

- [FedRAMP High Only](https://help.salesforce.com/s/articleView?id=ind.government_cloud_compliance.htm&type=5)

## What’s New

This connector is now GA.

## Connector Setup

Create a Helpjuice connection to ingest data from the Helpjuice content.

1. [Prepare Your Helpjuice Connection](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-prepare-your-helpjuice-connection.md)
2. [Set Up a Helpjuice Connection](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-set-up-helpjuice-connection.md)
3. [Create a Helpjuice Unstructured Data Lake Object (UDLO)](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-create-helpjuice-udlo.md)
4. [Helpjuice Limitations and Troubleshooting](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-helpjuice-limitations.md)