---
schema_version: "1"
id: 5612f431bd8c85b4e5358bc36a97a7e06751ecd623bea5258758f6a22f649ab4
title: Google Cloud Storage Connector Limitations and Troubleshooting
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/gcs/c360-a-gcs-connector-limitations.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-gcs-connector-limitations.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 3a72652e860a2c199a73f08708ae20b84b3b4684ecb34bb250a628f0d7b368b3
products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# Google Cloud Storage Connector Limitations and Troubleshooting

Learn about the known limitations of the Google Cloud Storage (GCS) connector and how to troubleshoot common issues.

## Validate Google Cloud Connector Bucket Credentials

A successful creation of Google Cloud Storage (GCS) connector indicates that the credentials supplied are valid. If there's an issue we suggest you to validate the credentials using a Python script.

Install the Boto3 Python library on your machine or in your Python virtual environment.

1.  In this script, enter your HMAC keys (see [Prepare Your Google Cloud Storage Connection](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-gcs-prerequisites.md)) and your GCS connector bucket name for SRV_ACC_ACCESS_KEY, SRV_ACC_SECRET_KEY, and SRV_BUCKET_NAME.

    ```nolang
    import boto3
    import pprint

    s3 = boto3.resource('s3')
    pp = pprint.PrettyPrinter(indent=2)

    SRV_ACC_ACCESS_KEY = "<Add Key Access ID here>"
    SRV_ACC_SECRET_KEY = "<Add Key Secret here>"
    SRV_BUCKET_NAME = "<Add bucket name here>"

    def get_gcs_objects(google_access_key_id, google_access_key_secret, gc_bucket_name):
        """Gets GCS objects using boto3 SDK"""
            client = boto3.client("s3", region_name="auto",
            endpoint_url="https://storage.googleapis.com",
            aws_access_key_id=google_access_key_id,
            aws_secret_access_key=google_access_key_secret)

        # Call GCS to list objects in gc_bucket_name
        response = client.list_objects(Bucket=gc_bucket_name)
        pp.pprint(response)

    get_gcs_objects(SRV_ACC_ACCESS_KEY, SRV_ACC_SECRET_KEY, SRV_BUCKET_NAME)
    ```

2.  Run the Python script.

Your credentials are valid if the script lists the objects in your GCS bucket and indicates that your HMAC keys are valid.

## See Also

- [_Salesforce Help: Data 360 Limits and Guidelines_](https://help.salesforce.com/s/articleView?id=data.c360_a_limits_and_guidelines.htm&type=5)