When a new customer lifecycle map is created, a CustomerProcessGroup entity will be created and the details of Name, Description, customer satisfaction metric (CSAT/NPS) is stored in the entity.
Object Properties
Object API Name: BusinessProcessGroup_std__dlm
Category: Unassigned
Availability: Available in 262 and later versions
Primary Key Field: Id
Fields
- cdp_sys_record_currency
- CreatedById
- CreatedDateTime
- CustSatisfactionMetricTyp
- DataSourceId
- DataSourceObjectId
- Description
- Id
- InternalOrganizationId
- KQ_Id
- LastModifiedById
- LastModifiedDateTime
- ProcessGroupName
cdp_sys_record_currency
- Field API Name:
cdp_sys_record_currency__c - Data Type: TEXT
- Description: System-generated metadata field that stores a 3-letter ISO currency code.
CreatedById
- Field API Name:
CreatedById__c - Data Type: TEXT
- Description: The user who created this record.
CreatedDateTime
- Field API Name:
CreatedDateTime__c - Data Type: DATETIME
- Description: The date and time when this record was created.
CustSatisfactionMetricTyp
- Field API Name:
CustSatisfactionMetricTyp__c - Data Type: TEXT
- Description: The feedback score type measured across various lifecycle maps.
DataSourceId
- Field API Name:
DataSourceId__c - Data Type: TEXT
- Description: A unique, system-generated identifier for this record.
DataSourceObjectId
- Field API Name:
DataSourceObjectId__c - Data Type: TEXT
- Description: A unique, system-generated identifier for this record.
Description
- Field API Name:
Description__c - Data Type: TEXT
- Description: An optional description of the Business Process Group.
Id
- Field API Name:
Id__c - Data Type: TEXT
- Description: Required. A unique, system-generated identifier for this BusinessProcessGroup record. Maximum size is 15 characters.
InternalOrganizationId
- Field API Name:
InternalOrganizationId__c - Data Type: TEXT
- Description: A unique, system-generated identifier for this record.
KQ_Id
- Field API Name:
KQ_Id__c - Data Type: TEXT
- Description: Key Qualifier system field for Id
LastModifiedById
- Field API Name:
LastModifiedById__c - Data Type: TEXT
- Description: The user who last modified this record.
LastModifiedDateTime
- Field API Name:
LastModifiedDateTime__c - Data Type: DATETIME
- Description: The date and time when a user last modified this record.
ProcessGroupName
- Field API Name:
ProcessGroupName__c - Data Type: TEXT
- Description: The name of the business process group.