---
schema_version: "1"
id: fe6eea2f0c7526bf9e819eab82d42e0079a94b4a9a9f0688c131ee23649c0f7f
title: Business Process Feedback DMO
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/std_dmos/c360dm-si-customerprocessfeedbackdmo-dmo.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-customerprocessfeedbackdmo-dmo.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 5561bda0e275387de56371fda8e456bfa428cca3e77fe97b55573ec7aeff9e39
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Business Process Feedback DMO

In Customer Lifecycle Map, once a stage is created a survey and the specific question in the survey (CSAT/NPS) should be added to the stage. The details of the survey (Eg: CSAT_001) are stored in CustomerProcessFeedback.

## Object Properties

**Object API Name:** `BusinessProcessFeedback_std__dlm`  
**Category:** Unassigned  
**Availability:** Available in 262 and later versions  
**Primary Key Field:** Id  

## Relationships

- **CustomerProcessDefinitionId** has a FOREIGNKEY relationship with the [Business Process Definition DMO](https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-customerprocessdefinitiondmo-dmo.md) `Id` field.


## Fields

- [ActionName](#actionname)
- [ActionParamText](#actionparamtext)
- [ActionType](#actiontype)
- [cdp_sys_record_currency](#cdp_sys_record_currency)
- [CustomerProcessDefinitionId](#customerprocessdefinitionid)
- [DataSourceId](#datasourceid)
- [DataSourceObjectId](#datasourceobjectid)
- [Id](#id)
- [InternalOrganizationId](#internalorganizationid)
- [KQ_CustomerProcessDefinitionId](#kq_customerprocessdefinitionid)
- [KQ_Id](#kq_id)
- [ProcessFeedbackName](#processfeedbackname)

### ActionName

- **Field API Name:** `ActionName__c`
- **Data Type:** TEXT
- **Description:** Name of the feedback collection method.

### ActionParamText

- **Field API Name:** `ActionParamText__c`
- **Data Type:** TEXT
- **Description:** Additional parameter for the feedback collection method.

### ActionType

- **Field API Name:** `ActionType__c`
- **Data Type:** TEXT
- **Description:** Method to collect feedback.

### cdp_sys_record_currency

- **Field API Name:** `cdp_sys_record_currency__c`
- **Data Type:** TEXT
- **Description:** System-generated metadata field that stores a 3-letter ISO currency code.

### CustomerProcessDefinitionId

- **Field API Name:** `CustomerProcessDefinitionId__c`
- **Data Type:** TEXT
- **Description:** The ID of the parent business process definition.

### DataSourceId

- **Field API Name:** `DataSourceId__c`
- **Data Type:** TEXT
- **Description:** A unique, system-generated identifier for this record.

### DataSourceObjectId

- **Field API Name:** `DataSourceObjectId__c`
- **Data Type:** TEXT
- **Description:** A unique, system-generated identifier for this record.

### Id

- **Field API Name:** `Id__c`
- **Data Type:** TEXT
- **Description:** Required. A unique, system-generated identifier for this BusinessProcessFeedback record. Maximum size is 15 characters.

### InternalOrganizationId

- **Field API Name:** `InternalOrganizationId__c`
- **Data Type:** TEXT
- **Description:** A unique, system-generated identifier for this record.

### KQ_CustomerProcessDefinitionId

- **Field API Name:** `KQ_CustomerProcessDefinitionId__c`
- **Data Type:** TEXT
- **Description:** Key Qualifier system field for CustomerProcessDefinitionId

### KQ_Id

- **Field API Name:** `KQ_Id__c`
- **Data Type:** TEXT
- **Description:** Key Qualifier system field for Id

### ProcessFeedbackName

- **Field API Name:** `ProcessFeedbackName__c`
- **Data Type:** TEXT
- **Description:** The name of the business process feedback.