VideoCallTranscript DLO Mappings

The VideoCallTranscript object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Mappings to the EngagementAnalysisText DMO Object

The VideoCallTranscript DLO is mapped to the EngagementAnalysisText DMO.

• The VideoCallTranscript DLO field Id maps to the EngagementAnalysisText DMO Object Id field.
• The VideoCallTranscript DLO field VideoCallId maps to the EngagementAnalysisText DMO Object EngagementAnalysisTextSessionId field.
• The VideoCallTranscript DLO field TranscriptContent maps to the EngagementAnalysisText DMO Object EngagementAnalysisPayloadText field.
• The VideoCallTranscript DLO field TranscriptStartTimestamp maps to the EngagementAnalysisText DMO Object EngagementAnalysisTextStartDateTime field.
• The VideoCallTranscript DLO field TranscriptEndTimestamp maps to the EngagementAnalysisText DMO Object EngagementAnalysisTextEndDateTime field.
• The VideoCallTranscript DLO field CreatedDate maps to the EngagementAnalysisText DMO Object CreatedDate field.
• The VideoCallTranscript DLO field LastModifiedDate maps to the EngagementAnalysisText DMO Object LastModifiedDate field.
• The VideoCallTranscript DLO field ChannelSourceType maps to the EngagementAnalysisText DMO Object EngagementChannelSourceType field.
• The VideoCallTranscript DLO field SkipCSIInsightProcessing maps to the EngagementAnalysisText DMO Object ShouldSkipInsightProcessing field.
• The VideoCallTranscript DLO field DataSourceApplicationName maps to the EngagementAnalysisText DMO Object DataSourceApplicationName field.
• The VideoCallTranscript DLO field DataSource maps to the EngagementAnalysisText DMO Object DataSourceId field.
• The VideoCallTranscript DLO field DataSourceObject maps to the EngagementAnalysisText DMO Object DataSourceObjectId field.