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SvcCatalogRequest DLO Mappings

The SvcCatalogRequest object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for SvcCatalogRequest

Mappings to the ServiceRequest DMO Object

The SvcCatalogRequest DLO is mapped to the ServiceRequest DMO.

Mapping diagram for SvcCatalogRequest DLO to ServiceRequest DMO

  • The SvcCatalogRequest DLO field DataSource maps to the ServiceRequest DMO Object DataSourceId field.
  • The SvcCatalogRequest DLO field CreatedDate maps to the ServiceRequest DMO Object CreatedDate field.
  • The SvcCatalogRequest DLO field SubmitterId maps to the ServiceRequest DMO Object SubmitterId field.
  • The SvcCatalogRequest DLO field SvcCatalogItemDefinitionId maps to the ServiceRequest DMO Object ServiceProcessDefinitionId field.
  • The SvcCatalogRequest DLO field Id maps to the ServiceRequest DMO Object Id field.
  • The SvcCatalogRequest DLO field ClosedDate maps to the ServiceRequest DMO Object ClosedDateTime field.
  • The SvcCatalogRequest DLO field IsClosed maps to the ServiceRequest DMO Object IsClosed field.
  • The SvcCatalogRequest DLO field DataSourceObject maps to the ServiceRequest DMO Object DataSourceObjectId field.
  • The SvcCatalogRequest DLO field Name maps to the ServiceRequest DMO Object NameInterfaceField field.