SvcCatalogItemDef DLO Mappings

The SvcCatalogItemDef object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Mappings to the ServiceProcessDefinition DMO Object

The SvcCatalogItemDef DLO is mapped to the ServiceProcessDefinition DMO.

• The SvcCatalogItemDef DLO field IsActive maps to the ServiceProcessDefinition DMO Object IsActive field.
• The SvcCatalogItemDef DLO field Description maps to the ServiceProcessDefinition DMO Object Description field.
• The SvcCatalogItemDef DLO field DataSource maps to the ServiceProcessDefinition DMO Object DataSourceId field.
• The SvcCatalogItemDef DLO field DeveloperName maps to the ServiceProcessDefinition DMO Object NameInterfaceField field.
• The SvcCatalogItemDef DLO field MasterLabel maps to the ServiceProcessDefinition DMO Object LabelName field.
• The SvcCatalogItemDef DLO field IsFeatured maps to the ServiceProcessDefinition DMO Object IsFeatured field.
• The SvcCatalogItemDef DLO field DataSourceObject maps to the ServiceProcessDefinition DMO Object DataSourceObjectId field.
• The SvcCatalogItemDef DLO field CreatedDate maps to the ServiceProcessDefinition DMO Object CreatedDate field.
• The SvcCatalogItemDef DLO field Status maps to the ServiceProcessDefinition DMO Object ServiceProcessStatus field.
• The SvcCatalogItemDef DLO field Id maps to the ServiceProcessDefinition DMO Object Id field.