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ServiceResource DLO Mappings

The ServiceResource object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ServiceResource

Mappings to the WorkResource DMO Object

The ServiceResource DLO is mapped to the WorkResource DMO.

Mapping diagram for ServiceResource DLO to WorkResource DMO

  • The ServiceResource DLO field Description maps to the WorkResource DMO Object Description field.
  • The ServiceResource DLO field Name maps to the WorkResource DMO Object NameInterfaceField field.
  • The ServiceResource DLO field DataSource maps to the WorkResource DMO Object DataSourceId field.
  • The ServiceResource DLO field IsActive maps to the WorkResource DMO Object IsActive field.
  • The ServiceResource DLO field ResourceType maps to the WorkResource DMO Object WorkResourceType field.
  • The ServiceResource DLO field LastKnownLocationDate maps to the WorkResource DMO Object LastKnownLocationDateTime field.
  • The ServiceResource DLO field DataSourceObject maps to the WorkResource DMO Object DataSourceObjectId field.
  • The ServiceResource DLO field OwnerId maps to the WorkResource DMO Object OwnerId field.
  • The ServiceResource DLO field LocationId maps to the WorkResource DMO Object PrimaryLocationId field.
  • The ServiceResource DLO field CreatedDate maps to the WorkResource DMO Object CreatedDate field.
  • The ServiceResource DLO field LastModifiedDate maps to the WorkResource DMO Object LastModifiedDate field.
  • The ServiceResource DLO field RelatedRecordId maps to the WorkResource DMO Object ResourceId field.
  • The ServiceResource DLO field IsOptimizationCapable maps to the WorkResource DMO Object IsOptimizationCapable field.
  • The ServiceResource DLO field AccountId maps to the WorkResource DMO Object AccountId field.
  • The ServiceResource DLO field Id maps to the WorkResource DMO Object Id field.
  • The ServiceResource DLO field CreatedById maps to the WorkResource DMO Object CreatedById field.
  • The ServiceResource DLO field IsCapacityBased maps to the WorkResource DMO Object IsCapacityBased field.