---
schema_version: "1"
id: f3bb304b9e27ba3960e782a82db7efa8baedbd5ad601c093a9266264ebb702f7
title: ServiceRequest DLO Mappings
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/standard_mappings/c360dm-servicerequest_dmo_mappings.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-servicerequest_dmo_mappings.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: c8c9d047d7ada10cf63c7ff3f50bd6adce5021f386f5135cbd5d3518194c91e4
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# ServiceRequest DLO Mappings

The ServiceRequest object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

![Object Mapping Diagram for ServiceRequest](https://developer.salesforce.com/media/data-cloud-dmo-mapping/standard_mappings/ServiceRequest_obj_mappings_v3.svg '{"class": "image-lg"}')

## Mappings to the ServiceRequest DMO Object
The ServiceRequest DLO is mapped to the [ServiceRequest DMO](https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/std_dmos/c360dm-si-servicerequestdmo-dmo.md).


![Mapping diagram for ServiceRequest DLO to ServiceRequest DMO](https://developer.salesforce.com/media/data-cloud-dmo-mapping/standard_mappings/ServiceRequest_to_ServiceRequestDmo_def_v3.svg '{"class": "image-lg"}')
* The ServiceRequest DLO field **AssignedGroupId** maps to the ServiceRequest DMO Object **AssignedGroupId** field.
* The ServiceRequest DLO field **AssignedUserId** maps to the ServiceRequest DMO Object **AssignedUserId** field.
* The ServiceRequest DLO field **ClosedDate** maps to the ServiceRequest DMO Object **ClosedDateTime** field.
* The ServiceRequest DLO field **CreatedById** maps to the ServiceRequest DMO Object **CreatedById** field.
* The ServiceRequest DLO field **CreatedDate** maps to the ServiceRequest DMO Object **CreatedDate** field.
* The ServiceRequest DLO field **DataSourceObject** maps to the ServiceRequest DMO Object **DataSourceObjectId** field.
* The ServiceRequest DLO field **DataSource** maps to the ServiceRequest DMO Object **DataSourceId** field.
* The ServiceRequest DLO field **Description** maps to the ServiceRequest DMO Object **Description** field.
* The ServiceRequest DLO field **Id** maps to the ServiceRequest DMO Object **Id** field.
* The ServiceRequest DLO field **IsClosed** maps to the ServiceRequest DMO Object **IsClosed** field.
* The ServiceRequest DLO field **IsPaused** maps to the ServiceRequest DMO Object **IsPaused** field.
* The ServiceRequest DLO field **LastModifiedById** maps to the ServiceRequest DMO Object **LastModifiedById** field.
* The ServiceRequest DLO field **LastModifiedDate** maps to the ServiceRequest DMO Object **LastModifiedDate** field.
* The ServiceRequest DLO field **MilestoneStatus** maps to the ServiceRequest DMO Object **MilestoneStatus** field.
* The ServiceRequest DLO field **Name** maps to the ServiceRequest DMO Object **NameInterfaceField** field.
* The ServiceRequest DLO field **OwnerId** maps to the ServiceRequest DMO Object **OwnerId** field.
* The ServiceRequest DLO field **ParentServiceRequestId** maps to the ServiceRequest DMO Object **ParentServiceRequestId** field.
* The ServiceRequest DLO field **Priority** maps to the ServiceRequest DMO Object **PriorityTxt** field.
* The ServiceRequest DLO field **ReportedById** maps to the ServiceRequest DMO Object **SubmitterId** field.
* The ServiceRequest DLO field **ResolutionDate** maps to the ServiceRequest DMO Object **ResolutionDateTime** field.
* The ServiceRequest DLO field **ResolutionSummary** maps to the ServiceRequest DMO Object **ResolutionSummaryTxt** field.
* The ServiceRequest DLO field **ServiceRequestType** maps to the ServiceRequest DMO Object **ServiceRequestType** field.
* The ServiceRequest DLO field **SlaEndDate** maps to the ServiceRequest DMO Object **SlaEndDateTime** field.
* The ServiceRequest DLO field **SlaPauseDate** maps to the ServiceRequest DMO Object **SlaPauseDateTime** field.
* The ServiceRequest DLO field **SlaStartDate** maps to the ServiceRequest DMO Object **SlaStartDateTime** field.
* The ServiceRequest DLO field **StatusCode** maps to the ServiceRequest DMO Object **StatusCode** field.
* The ServiceRequest DLO field **Status** maps to the ServiceRequest DMO Object **Status** field.
* The ServiceRequest DLO field **Subject** maps to the ServiceRequest DMO Object **SubjectTxt** field.
* The ServiceRequest DLO field **SystemModstamp** maps to the ServiceRequest DMO Object **SystemModDateTime** field.
* The ServiceRequest DLO field **ReportedByObject** maps to the ServiceRequest DMO Object **SubmitterObject** field.
* The ServiceRequest DLO field **OwnerObject** maps to the ServiceRequest DMO Object **OwnerObject** field.