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ServicePresenceStatus DLO Mappings

The ServicePresenceStatus object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ServicePresenceStatus

Mappings to the ServicePresenceStatus DMO Object

The ServicePresenceStatus DLO is mapped to the ServicePresenceStatus DMO.

Mapping diagram for ServicePresenceStatus DLO to ServicePresenceStatus DMO

  • The ServicePresenceStatus DLO field Id maps to the ServicePresenceStatus DMO Object Id field.
  • The ServicePresenceStatus DLO field DataSource maps to the ServicePresenceStatus DMO Object DataSourceId field.
  • The ServicePresenceStatus DLO field MasterLabel maps to the ServicePresenceStatus DMO Object NameInterfaceField field.
  • The ServicePresenceStatus DLO field DataSourceObject maps to the ServicePresenceStatus DMO Object DataSourceObjectId field.