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KnowledgeArticle DLO Mappings

The KnowledgeArticle object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for KnowledgeArticle

Mappings to the KnowledgeArticle DMO Object

The KnowledgeArticle DLO is mapped to the KnowledgeArticle DMO.

Mapping diagram for KnowledgeArticle DLO to KnowledgeArticle DMO

  • The KnowledgeArticle DLO field ArticleNumber maps to the KnowledgeArticle DMO Object ArticleNumber field.
  • The KnowledgeArticle DLO field DataSource maps to the KnowledgeArticle DMO Object DataSourceId field.
  • The KnowledgeArticle DLO field DataSourceObject maps to the KnowledgeArticle DMO Object DataSourceObjectId field.
  • The KnowledgeArticle DLO field FirstPublishedDate maps to the KnowledgeArticle DMO Object FirstPublishedDateTime field.
  • The KnowledgeArticle DLO field Id maps to the KnowledgeArticle DMO Object Id field.
  • The KnowledgeArticle DLO field LastPublishedDate maps to the KnowledgeArticle DMO Object LastPublishedDateTime field.