Knowledge DLO Mappings

The Knowledge object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for Knowledge

Mappings to the KnowledgeArticleVersion DMO Object

The Knowledge DLO is mapped to the KnowledgeArticleVersion DMO.

Mapping diagram for Knowledge DLO to KnowledgeArticleVersion DMO

  • The Knowledge DLO field CreatedById maps to the KnowledgeArticleVersion DMO Object CreatedById field.
  • The Knowledge DLO field Title maps to the KnowledgeArticleVersion DMO Object NameInterfaceField field.
  • The Knowledge DLO field KnowledgeArticleId maps to the KnowledgeArticleVersion DMO Object KnowledgeArticleId field.
  • The Knowledge DLO field Summary maps to the KnowledgeArticleVersion DMO Object Description field.
  • The Knowledge DLO field ArticleNumber maps to the KnowledgeArticleVersion DMO Object ArticleNumber field.
  • The Knowledge DLO field Language maps to the KnowledgeArticleVersion DMO Object Language field.
  • The Knowledge DLO field DataSource maps to the KnowledgeArticleVersion DMO Object DataSourceId field.
  • The Knowledge DLO field NextReviewDate maps to the KnowledgeArticleVersion DMO Object NextReviewDateTime field.
  • The Knowledge DLO field PublishStatus maps to the KnowledgeArticleVersion DMO Object KnowledgePublicationStatus field.
  • The Knowledge DLO field UrlName maps to the KnowledgeArticleVersion DMO Object Url field.
  • The Knowledge DLO field IsVisibleInPkb maps to the KnowledgeArticleVersion DMO Object IsVisibleInPublicKnowledgeBase field.
  • The Knowledge DLO field DataSourceObject maps to the KnowledgeArticleVersion DMO Object DataSourceObjectId field.
  • The Knowledge DLO field LastModifiedDate maps to the KnowledgeArticleVersion DMO Object LastModifiedDate field.
  • The Knowledge DLO field IsLatestVersion maps to the KnowledgeArticleVersion DMO Object IsLatestVersion field.
  • The Knowledge DLO field IsVisibleInPrm maps to the KnowledgeArticleVersion DMO Object IsVisibleToPartner field.
  • The Knowledge DLO field IsVisibleInApp maps to the KnowledgeArticleVersion DMO Object IsVisibleInApp field.
  • The Knowledge DLO field Id maps to the KnowledgeArticleVersion DMO Object Id field.
  • The Knowledge DLO field IsVisibleInCsp maps to the KnowledgeArticleVersion DMO Object IsVisibleToCustomer field.
  • The Knowledge DLO field FirstPublishedDate maps to the KnowledgeArticleVersion DMO Object FirstPublishedDateTime field.
  • The Knowledge DLO field ArticleMasterLanguage maps to the KnowledgeArticleVersion DMO Object PrimaryLanguage field.
  • The Knowledge DLO field VersionNumber maps to the KnowledgeArticleVersion DMO Object VersionNumber field.
  • The Knowledge DLO field CreatedDate maps to the KnowledgeArticleVersion DMO Object CreatedDate field.