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InteractionSummary DLO Mappings

The InteractionSummary object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for InteractionSummary

Mappings to the ConvChannelEngagementSummary DMO Object

The InteractionSummary DLO is mapped to the ConvChannelEngagementSummary DMO.

Mapping diagram for InteractionSummary DLO to ConvChannelEngagementSummary DMO

  • The InteractionSummary DLO field ConfidentialityType maps to the ConvChannelEngagementSummary DMO Object ConfidentialityType field.
  • The InteractionSummary DLO field DataSource maps to the ConvChannelEngagementSummary DMO Object DataSourceId field.
  • The InteractionSummary DLO field DataSourceObject maps to the ConvChannelEngagementSummary DMO Object DataSourceObjectId field.
  • The InteractionSummary DLO field Id maps to the ConvChannelEngagementSummary DMO Object Id field.
  • The InteractionSummary DLO field InteractionPurpose maps to the ConvChannelEngagementSummary DMO Object InteractionPurpose field.
  • The InteractionSummary DLO field MeetingNotes maps to the ConvChannelEngagementSummary DMO Object MeetingNotes field.
  • The InteractionSummary DLO field Name maps to the ConvChannelEngagementSummary DMO Object NameInterfaceField field.
  • The InteractionSummary DLO field NextSteps maps to the ConvChannelEngagementSummary DMO Object NextSteps field.
  • The InteractionSummary DLO field PartnerAccountId maps to the ConvChannelEngagementSummary DMO Object AccountId field.
  • The InteractionSummary DLO field RelatedRecordId maps to the ConvChannelEngagementSummary DMO Object RelatedRecordId field.
  • The InteractionSummary DLO field Status maps to the ConvChannelEngagementSummary DMO Object Status field.