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IncidentRelatedItem DLO Mappings

The IncidentRelatedItem object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for IncidentRelatedItem

Mappings to the IncidentRelatedItem DMO Object

The IncidentRelatedItem DLO is mapped to the IncidentRelatedItem DMO.

Mapping diagram for IncidentRelatedItem DLO to IncidentRelatedItem DMO

  • The IncidentRelatedItem DLO field ImpactType maps to the IncidentRelatedItem DMO Object IncidentItemImpactType field.
  • The IncidentRelatedItem DLO field Name maps to the IncidentRelatedItem DMO Object IncidentRelatedItemNumber field.
  • The IncidentRelatedItem DLO field Id maps to the IncidentRelatedItem DMO Object Id field.
  • The IncidentRelatedItem DLO field RelatedReferenceId maps to the IncidentRelatedItem DMO Object RelatedReferenceId field.
  • The IncidentRelatedItem DLO field DataSourceObject maps to the IncidentRelatedItem DMO Object DataSourceObjectId field.
  • The IncidentRelatedItem DLO field ImpactLevel maps to the IncidentRelatedItem DMO Object IncidentItemImpact field.
  • The IncidentRelatedItem DLO field IncidentId maps to the IncidentRelatedItem DMO Object IncidentId field.
  • The IncidentRelatedItem DLO field RelatedReferenceObject maps to the IncidentRelatedItem DMO Object RelatedReferenceObject field.
  • The IncidentRelatedItem DLO field Comment maps to the IncidentRelatedItem DMO Object CommentText field.
  • The IncidentRelatedItem DLO field DataSource maps to the IncidentRelatedItem DMO Object DataSourceId field.