---
schema_version: "1"
id: 8c717270fe2c4dd27d04181553ec31e0933530b29e198ed889e7e0621390fdf3
title: ConversationReasonGroup DLO Mappings
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/standard_mappings/c360dm-conversationreasongroup_dmo_mappings.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-conversationreasongroup_dmo_mappings.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: e36dfe66ef63376cb81328fac09efc0acc4ebcaf20458da8bfeeae2e6813483f
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# ConversationReasonGroup DLO Mappings

The ConversationReasonGroup object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

![Object Mapping Diagram for ConversationReasonGroup](https://developer.salesforce.com/media/data-cloud-dmo-mapping/standard_mappings/ConversationReasonGroup_obj_mappings_v3.svg '{"class": "image-lg"}')

## Mappings to the ConversationReasonCategory DMO Object
The ConversationReasonGroup DLO is mapped to the [ConversationReasonCategory DMO](https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/std_dmos/c360dm-si-conversationreasoncategorydmo-dmo.md).


![Mapping diagram for ConversationReasonGroup DLO to ConversationReasonCategory DMO](https://developer.salesforce.com/media/data-cloud-dmo-mapping/standard_mappings/ConversationReasonGroup_to_ConversationReasonCategoryDmo_def_v3.svg '{"class": "image-lg"}')
* The ConversationReasonGroup DLO field **DataSourceObject** maps to the ConversationReasonCategory DMO Object **DataSourceObjectId** field.
* The ConversationReasonGroup DLO field **ReasonCount** maps to the ConversationReasonCategory DMO Object **ReasonCount** field.
* The ConversationReasonGroup DLO field **Id** maps to the ConversationReasonCategory DMO Object **Id** field.
* The ConversationReasonGroup DLO field **ConvReasonReportDefinitionId** maps to the ConversationReasonCategory DMO Object **ConvReasonReportDefinitionId** field.
* The ConversationReasonGroup DLO field **TrainingDate** maps to the ConversationReasonCategory DMO Object **TrainingDate** field.
* The ConversationReasonGroup DLO field **AverageDurationSeconds** maps to the ConversationReasonCategory DMO Object **AverageDurationSecondsNumber** field.
* The ConversationReasonGroup DLO field **TotalConversationCount** maps to the ConversationReasonCategory DMO Object **TotalConversationCount** field.
* The ConversationReasonGroup DLO field **Name** maps to the ConversationReasonCategory DMO Object **NameInterfaceField** field.
* The ConversationReasonGroup DLO field **EinsteinScore** maps to the ConversationReasonCategory DMO Object **EinsteinScoreNumber** field.
* The ConversationReasonGroup DLO field **AverageNumOfTurns** maps to the ConversationReasonCategory DMO Object **AverageNumOfTurnsConversationNumber** field.
* The ConversationReasonGroup DLO field **DataSource** maps to the ConversationReasonCategory DMO Object **DataSourceId** field.
* The ConversationReasonGroup DLO field **FrequencyPercent** maps to the ConversationReasonCategory DMO Object **FrequencyPercent** field.