Salesforce Docs Portal

Conversation DLO Mappings

The Conversation object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for Conversation

Mappings to the Conversation DMO Object

The Conversation DLO is mapped to the Conversation DMO.

Mapping diagram for Conversation DLO to Conversation DMO

  • The Conversation DLO field DataSource maps to the Conversation DMO Object DataSourceId field.
  • The Conversation DLO field LastModifiedById maps to the Conversation DMO Object LastModifiedById field.
  • The Conversation DLO field CreatedById maps to the Conversation DMO Object CreatedById field.
  • The Conversation DLO field ConversationIdentifier maps to the Conversation DMO Object ExternalRecordId field.
  • The Conversation DLO field DataSourceObject maps to the Conversation DMO Object DataSourceObjectId field.
  • The Conversation DLO field CreatedDate maps to the Conversation DMO Object CreatedDate field.
  • The Conversation DLO field LastModifiedDate maps to the Conversation DMO Object LastModifiedDate field.
  • The Conversation DLO field Id maps to the Conversation DMO Object Id field.
  • The Conversation DLO field StartTime maps to the Conversation DMO Object StartDateTime field.
  • The Conversation DLO field SystemModstamp maps to the Conversation DMO Object SystemModstamp field.
  • The Conversation DLO field EndTime maps to the Conversation DMO Object EndDateTime field.