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ConvAnalysisTopic DLO Mappings

The ConvAnalysisTopic object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ConvAnalysisTopic

Mappings to the EngagementInsightCategory DMO Object

The ConvAnalysisTopic DLO is mapped to the EngagementInsightCategory DMO.

Mapping diagram for ConvAnalysisTopic DLO to EngagementInsightCategory DMO

  • The ConvAnalysisTopic DLO field Category maps to the EngagementInsightCategory DMO Object CategoryName field.
  • The ConvAnalysisTopic DLO field ConvAnalysisSummaryId maps to the EngagementInsightCategory DMO Object BatchId field.
  • The ConvAnalysisTopic DLO field ConvAnalysisSummaryId maps to the EngagementInsightCategory DMO Object EngagementAnalysisSummaryId field.
  • The ConvAnalysisTopic DLO field CreatedDate maps to the EngagementInsightCategory DMO Object CreatedDate field.
  • The ConvAnalysisTopic DLO field DataSourceApplicationName maps to the EngagementInsightCategory DMO Object DataSourceApplicationName field.
  • The ConvAnalysisTopic DLO field DataSource maps to the EngagementInsightCategory DMO Object DataSourceId field.
  • The ConvAnalysisTopic DLO field DataSourceObject maps to the EngagementInsightCategory DMO Object DataSourceObjectId field.
  • The ConvAnalysisTopic DLO field EngagementInsightCategoryId maps to the EngagementInsightCategory DMO Object Id field.
  • The ConvAnalysisTopic DLO field Keyword maps to the EngagementInsightCategory DMO Object KeywordName field.
  • The ConvAnalysisTopic DLO field LastModifiedDate maps to the EngagementInsightCategory DMO Object LastModifiedDate field.
  • The ConvAnalysisTopic DLO field TotalCallsForCategoryKeyword maps to the EngagementInsightCategory DMO Object TotalEngagementCount field.
  • The ConvAnalysisTopic DLO field TotalMentionsForCategoryKeyword maps to the EngagementInsightCategory DMO Object TotalMentionCount field.

Mappings to the DedupEngmtAnlssTextInsight DMO Object

The ConvAnalysisTopic DLO is mapped to the DedupEngmtAnlssTextInsight DMO.

Mapping diagram for ConvAnalysisTopic DLO to DedupEngmtAnlssTextInsight DMO

  • The ConvAnalysisTopic DLO field CallPercentage maps to the DedupEngmtAnlssTextInsight DMO Object EngagementPercentage field.
  • The ConvAnalysisTopic DLO field ConvAnalysisSummaryId maps to the DedupEngmtAnlssTextInsight DMO Object BatchId field.
  • The ConvAnalysisTopic DLO field ConvAnalysisSummaryId maps to the DedupEngmtAnlssTextInsight DMO Object EngagementAnalysisSummaryId field.
  • The ConvAnalysisTopic DLO field CreatedDate maps to the DedupEngmtAnlssTextInsight DMO Object CreatedDate field.
  • The ConvAnalysisTopic DLO field DataSourceApplicationName maps to the DedupEngmtAnlssTextInsight DMO Object DataSourceApplicationName field.
  • The ConvAnalysisTopic DLO field DataSource maps to the DedupEngmtAnlssTextInsight DMO Object DataSourceId field.
  • The ConvAnalysisTopic DLO field DataSourceObject maps to the DedupEngmtAnlssTextInsight DMO Object DataSourceObjectId field.
  • The ConvAnalysisTopic DLO field EngagementInsightCategoryId maps to the DedupEngmtAnlssTextInsight DMO Object EngagementInsightCategoryId field.
  • The ConvAnalysisTopic DLO field Id maps to the DedupEngmtAnlssTextInsight DMO Object Id field.
  • The ConvAnalysisTopic DLO field LastModifiedDate maps to the DedupEngmtAnlssTextInsight DMO Object LastModifiedDate field.
  • The ConvAnalysisTopic DLO field MentionCount maps to the DedupEngmtAnlssTextInsight DMO Object MentionCount field.
  • The ConvAnalysisTopic DLO field Summary maps to the DedupEngmtAnlssTextInsight DMO Object SummaryText field.
  • The ConvAnalysisTopic DLO field Title maps to the DedupEngmtAnlssTextInsight DMO Object RepresentativeInsightText field.
  • The ConvAnalysisTopic DLO field TopicSentiment maps to the DedupEngmtAnlssTextInsight DMO Object TopicSentimentText field.
  • The ConvAnalysisTopic DLO field TotalCalls maps to the DedupEngmtAnlssTextInsight DMO Object TotalEngagementCount field.