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ContactRequest DLO Mappings

The ContactRequest object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ContactRequest

Mappings to the ContactRequest DMO Object

The ContactRequest DLO is mapped to the ContactRequest DMO.

Mapping diagram for ContactRequest DLO to ContactRequest DMO

  • The ContactRequest DLO field DataSource maps to the ContactRequest DMO Object DataSourceId field.
  • The ContactRequest DLO field DataSourceObject maps to the ContactRequest DMO Object DataSourceObjectId field.
  • The ContactRequest DLO field Id maps to the ContactRequest DMO Object Id field.
  • The ContactRequest DLO field IsCallbackBoolean maps to the ContactRequest DMO Object IsCallback field.
  • The ContactRequest DLO field Name maps to the ContactRequest DMO Object ContactRequestName field.
  • The ContactRequest DLO field PreferredChannel maps to the ContactRequest DMO Object PreferredChannel field.
  • The ContactRequest DLO field PreferredPhone maps to the ContactRequest DMO Object PreferredPhone field.
  • The ContactRequest DLO field RequestDescription maps to the ContactRequest DMO Object RequestDescription field.
  • The ContactRequest DLO field RequestReason maps to the ContactRequest DMO Object RequestReason field.
  • The ContactRequest DLO field SfdcOrganizationId maps to the ContactRequest DMO Object InternalOrganizationId field.
  • The ContactRequest DLO field Status maps to the ContactRequest DMO Object Status field.
  • The ContactRequest DLO field WhatId maps to the ContactRequest DMO Object WhatId field.
  • The ContactRequest DLO field WhatObject maps to the ContactRequest DMO Object WhatObject field.
  • The ContactRequest DLO field WhoId maps to the ContactRequest DMO Object WhoId field.
  • The ContactRequest DLO field WhoObject maps to the ContactRequest DMO Object WhoObject field.