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CaseEpisode DLO Mappings

The CaseEpisode object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for CaseEpisode

Mappings to the CaseEpisode DMO Object

The CaseEpisode DLO is mapped to the CaseEpisode DMO.

Mapping diagram for CaseEpisode DLO to CaseEpisode DMO

  • The CaseEpisode DLO field AddressId maps to the CaseEpisode DMO Object Address field.
  • The CaseEpisode DLO field CaseId maps to the CaseEpisode DMO Object Case field.
  • The CaseEpisode DLO field DataSource maps to the CaseEpisode DMO Object DataSourceId field.
  • The CaseEpisode DLO field DataSourceObject maps to the CaseEpisode DMO Object DataSourceObjectId field.
  • The CaseEpisode DLO field Description maps to the CaseEpisode DMO Object Description field.
  • The CaseEpisode DLO field EndDateTime maps to the CaseEpisode DMO Object EndDateTime field.
  • The CaseEpisode DLO field EpisodeAccountId maps to the CaseEpisode DMO Object EpisodeAccountId field.
  • The CaseEpisode DLO field EpisodeReasonId maps to the CaseEpisode DMO Object EpisodeReason field.
  • The CaseEpisode DLO field EpisodeSubType maps to the CaseEpisode DMO Object CaseEpisodeSubType field.
  • The CaseEpisode DLO field EpisodeType maps to the CaseEpisode DMO Object CaseEpisodeType field.
  • The CaseEpisode DLO field Id maps to the CaseEpisode DMO Object Id field.
  • The CaseEpisode DLO field RelatedEpisodeId maps to the CaseEpisode DMO Object RelatedEpisodeId field.
  • The CaseEpisode DLO field StartDateTime maps to the CaseEpisode DMO Object StartDateTime field.
  • The CaseEpisode DLO field Status maps to the CaseEpisode DMO Object CaseEpisodeStatus field.
  • The CaseEpisode DLO field StatusChangeReason maps to the CaseEpisode DMO Object StatusChangeReason field.
  • The CaseEpisode DLO field SubjectId maps to the CaseEpisode DMO Object SubjectId field.