Salesforce Docs Portal

AgentWorkSkill DLO Mappings

The AgentWorkSkill object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for AgentWorkSkill

Mappings to the AgentWorkSkill DMO Object

The AgentWorkSkill DLO is mapped to the AgentWorkSkill DMO.

Mapping diagram for AgentWorkSkill DLO to AgentWorkSkill DMO

  • The AgentWorkSkill DLO field DataSourceObject maps to the AgentWorkSkill DMO Object DataSourceObjectId field.
  • The AgentWorkSkill DLO field SkillId maps to the AgentWorkSkill DMO Object SkillId field.
  • The AgentWorkSkill DLO field Name maps to the AgentWorkSkill DMO Object NameInterfaceField field.
  • The AgentWorkSkill DLO field DataSource maps to the AgentWorkSkill DMO Object DataSourceId field.
  • The AgentWorkSkill DLO field AgentWorkId maps to the AgentWorkSkill DMO Object AgentWorkId field.
  • The AgentWorkSkill DLO field Id maps to the AgentWorkSkill DMO Object Id field.
  • The AgentWorkSkill DLO field SkillLevel maps to the AgentWorkSkill DMO Object SkillLevel field.