---
schema_version: "1"
id: 6b512673082521fdaa8eeaae11a99a4e35f41ee56707da80df4965e5cee408d5
title: "Salesforce CRM: Loyalty Program Member Case Mapping"
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/mappings/c360dm-crm-loy-prog-mem-case.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-crm-loy-prog-mem-case.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: b304faede6b9948aeb62967ad0db3482da8d8d131478a447a088044a677cd45c
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Salesforce CRM: Loyalty Program Member Case Mapping

These data mappings are for the Loyalty Program Member Case DLO found in the Loyalty Management bundle of the Salesforce CRM Connector for Data 360. Data refers to an association between a loyalty program member and a case created by the member.

## Data Bundle

- Loyalty Management

## DLO to DMO Mapping

These data mappings relate to the Loyalty Program Member Case object included in the Salesforce CRM connector and how that data connects to DMOs. Learn more about the DLOs in the [Loyalty Management Developer Guide](https://developer.salesforce.com/docs/atlas.en-us.248.0.loyalty.meta/loyalty/loyalty_api_overview.htm).

| DLO Field                      | DLO Field Data Type | DMO                         | DMO Field Name                 |
| ------------------------------ | ------------------- | --------------------------- | ------------------------------ |
| Case ID                        | reference           | Loyalty Program Member Case | Case                           |
| Loyalty Program Member ID      | reference           | Loyalty Program Member Case | Loyalty Program Member         |
| Loyalty Program Member Case ID | id                  | Loyalty Program Member Case | Loyalty Program Member Case Id |
| Name                           | string              | Loyalty Program Member Case | Name                           |