---
schema_version: "1"
id: e80fb4c5ceedc33e799373ba334139b477817e1704937694fd7d3cd954a1e511
title: "Salesforce CRM: Linked Article Mapping"
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/mappings/c360dm-crm-linked-article.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-crm-linked-article.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 34f8fe67549b6ed2095bff14234f49722608989e8849967c448b8c3ba9f9b43b
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Salesforce CRM: Linked Article Mapping

These data mappings are for the LinkedArticle DLO found in the Knowledge bundle of the Salesforce CRM Connector for Data 360.

## Usage and Data Bundle

Bundle: This bundle is used for Service Intelligence visualizations of knowledge article metrics.

- Knowledge: Used with Service Intelligence

## DLO to DMO Mapping

These data mappings relate to the LinkedArticle object included in the Salesforce CRM connector and how that data connects to DMOs.

| DLO Field                    | DLO Field API Name             | DLO Field Data Type | DMO                      | DMO Field Name            | Additional Details |
| ---------------------------- | ------------------------------ | ------------------- | ------------------------ | ------------------------- | ------------------ |
| Article ID                   | `KnowledgeArticleId__c`        | text                | Linked Knowledge Article | Knowledge Article         |                    |
| Created By ID                | `CreatedById__c`               | text                | Linked Knowledge Article | Created By                |                    |
| Created Date                 | `CreatedDate__c`               | dateTime            | Linked Knowledge Article | Created Date              |                    |
| Knowledge Article Version ID | `KnowledgeArticleVersionId__c` | text                | Linked Knowledge Article | Knowledge Article Version |                    |
| Linked Article ID            | `Id__c`                        | text                | Linked Knowledge Article | Knowledge Article Id      | Primary Key        |
| Linked Article Title         | `Name__c`                      | text                | Linked Knowledge Article | Name                      |                    |
| Linked Entity ID             | `LinkedEntityId__c`            | text                | Linked Knowledge Article | Linked Reference          |                    |
| Linked Object Type           | `Type__c`                      | text                | Linked Knowledge Article | Linked Reference Object   |                    |