---
schema_version: "1"
id: 87a2c7f80bee0c867010bd6206f97fcac2c7b85d59befb9263c6d7f9636887fb
title: "Salesforce CRM: Knowledge Article Version Mapping"
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/mappings/c360dm-crm-kav.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-crm-kav.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: ba9144f633c4786abd7a4523e0c94fdec6ead1036012aaa1f141ee67738cfa4b
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Salesforce CRM: Knowledge Article Version Mapping

These data mappings are for the Knowledge_kav DLO found in the Knowledge bundle of the Salesforce CRM Connector for Data 360.

## Usage and Data Bundle

Bundle: This bundle is used for Service Intelligence visualizations of knowledge article metrics.

- Knowledge: Used with Service Intelligence

## DLO to DMO Mapping

These data mappings relate to the Knowledge_kav object included in the Salesforce CRM connector and how that data connects to DMOs.

| DLO Field                        | DLO Field API Name         | DLO Field Data Type | DMO                       | DMO Field Name                   | Additional Details |
| -------------------------------- | -------------------------- | ------------------- | ------------------------- | -------------------------------- | ------------------ |
| Article Number                   | `ArticleNumber__c`         | text                | Knowledge Article Version | Article Number                   |                    |
| Article Primary Language         | `ArticleMasterLanguage__c` | text                | Knowledge Article Version | Primary Language                 |                    |
| Created By Id                    | `CreatedById__c`           | text                | Knowledge Article Version | Created By                       |                    |
| Created Date                     | `CreatedDate__c`           | dateTime            | Knowledge Article Version | Created Date                     |                    |
| First Published Date             | `FirstPublishedDate__c`    | dateTime            | Knowledge Article Version | First Published Date Time        |                    |
| Is Latest Version                | `IsLastestVersion__c`      | text                | Knowledge Article Version | Is Latest Version                |                    |
| Knowledge Article ID             | `KnowledgeArticleId__c`    | text                | Knowledge Article Version | Knowledge Article                |                    |
| Knowledge Article Version ID     | `Id__c`                    | text                | Knowledge Article Version | Knowledge Article Version Id     | Primary Key        |
| Language                         | `Language__c`              | text                | Knowledge Article Version | Language                         |                    |
| Last Modified Date               | `LastModifiedDate__c`      | dateTime            | Knowledge Article Version | Last Modified Date               |                    |
| Next Review Date                 | `NextReviewDate__c`        | dateTime            | Knowledge Article Version | Next Review DateTime             |                    |
| Publication Status               | `PublishStatus__c`         | text                | Knowledge Article Version | Knowledge Publication Status Id  |                    |
| Summary                          | `Summary__c`               | text                | Knowledge Article Version | Description                      |                    |
| Title                            | `Title__c`                 | text                | Knowledge Article Version | Name                             |                    |
| URL Name                         | `UrlName__c`               | text                | Knowledge Article Version | URL                              |                    |
| Version Number                   | `VersionNumber__c`         | number              | Knowledge Article Version | Version Number                   |                    |
| Visible In Internal App          | `IsVisibleInApp__c`        | text                | Knowledge Article Version | Visible In Internal App          |                    |
| Visible In Public Knowledge Base | `IsVisibleInPkb__c`        | text                | Knowledge Article Version | Visible In Public Knowledge Base |                    |
| Visible to Customer              | `IsVisibleInCsp__c`        | text                | Knowledge Article Version | Visible to Customer              |                    |
| Visible to Partner               | `IsVisibleInPrm__c`        | text                | Knowledge Article Version | Visible to Partner               |                    |