These data mappings are for the DataCategory DLO found in the Knowledge bundle of the Salesforce CRM Connector for Data 360.
Usage and Data Bundle
Bundle:
- Knowledge: Used with Service Intelligence
DLO to DMO Mapping
These data mappings relate to the DataCategory object included in the Salesforce CRM connector and how that data connects to DMOs.
| DLO Field | DLO Field API Name | DLO Field Data Type | DMO | DMO Field Name | Additional Details |
|---|---|---|---|---|---|
| Data Category ID | Id__c |
text | Category | Category Id | Primary Key |
| Developer Name | DeveloperName__c |
text | Category | Name | |
| IsKnowledgeCategory | IsKnowledgeCategory__c |
text | Category | Is Knowledge Category | |
| Label | MasterLabel__c |
text | Category | Label | |
| ParentCategoryId | ParentCategoryId__c |
text | Category | Parent Category | |
| Sort Order | SortOrder__c |
text | Category | Sort Order |