---
schema_version: "1"
id: 0267d5a221fe870b65357cabcb26d3ff9e4f13a8496d1b505c415c93c25d4021
title: "Commerce: Process Exception Mapping"
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/mappings/c360dm-commerce-processexception.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-commerce-processexception.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 5f3ac2e6485db83cf778689c1bb62f68afb360db843196755e4d92037cfe11fb
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Commerce: Process Exception Mapping

After a data stream is deployed, the Commerce data bundle automatically maps data from Commerce Cloud to data model objects (DMO)s in Data 360. Process Exception data is about events related to a business process or data that affects normal order processing. Errors in programs or communication aren’t process exceptions, but can cause process exceptions.

## DLO to DMO Mapping

These data mappings relate to the ProcessException object included in the Salesforce Commerce connector and how that data connects to DMOs.

| DLO Field         | DLO Field Data Type | DMO              | DMO Field Name                     |
| ----------------- | ------------------- | ---------------- | ---------------------------------- |
| Id                | ID                  | ProcessException | id                                 |
| CaseId            | reference           | ProcessException | CaseId                             |
| Category          | picklist            | ProcessException | ProcessExceptionCategoryId         |
| Description       | textarea            | ProcessException | Description                        |
| ExternalReference | string              | ProcessException | Message                            |
| Message           | string              | ProcessException | Message                            |
| OrderSummaryId    | reference           | ProcessException | SalesOrderId                       |
| Priority          | picklist            | ProcessException | ProcessExceptionPriorityId         |
| Severity          | picklist            | ProcessException | ProcessExceptionSeverityId         |
| SeverityCategory  | picklist            | ProcessException | ProcessExceptionSeverityCategoryId |
| Status            | picklist            | ProcessException | ProcessExceptionStatusId           |
| StatusCategory    | picklist            | ProcessException | ProcessExceptionStatusCategoryId   |
| SystemModstamp    | dateTime            | ProcessException | SystemModstamp                     |