These data mappings are for the SurveySubject DLO found in the Services bundle of the Salesforce CRM Connector for Data 360.
Usage and Data Bundle
These mappings are used to power Service Intelligence visualizations of contact center performance metrics.
Bundle:
- Service Cloud
DLO to DMO Mapping
These data mappings relate to the Survey Subject object included in the Salesforce CRM connector and how that data connects to DMOs.
| DLO Field | DLO Field API Name | DLO Field Data Type | DMO | DMO Field Name | Additional Details |
|---|---|---|---|---|---|
| Created Date | CreatedDate__c |
dateTime | Survey Subject | Created Date | |
| Last Modified Date | LastModifiedDate__c |
dateTime | Survey Subject | Last Modified Date | |
| Name | RecordName__c |
text | Survey Subject | Name | |
| Object Relationship ID | Id__c |
text | Survey Subject | Survey Subject ID | Primary Key |
| Parent ID | ParentId__c |
text | Survey Subject | Survey Parent | |
| Related ID | SubjectEntityType__c |
text | Survey Subject | Survey Subject Object | |
| Subject ID | SubjectId__c |
text | Survey Subject | Survey Subject | |
| Survey ID | SurveyId__c |
text | Survey Subject | Survey |