---
schema_version: "1"
id: 42dcafc243647f740dd83cbbe7f8498998fdc6c3b9315f39414d5501567176f2
title: "Salesforce CRM: Survey Response Mapping"
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/mappings/c360dm-cloud-survey-response.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-cloud-survey-response.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 34e4c72301b2cd93e542c95a3a5466744fcaf022e330876b269004be08be4dc3
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Salesforce CRM: Survey Response Mapping

These data mappings are for the SurveyResponse DLO found in the Services bundle of the Salesforce CRM Connector for Data 360.

## Usage and Data Bundle

These mappings are used to power Service Intelligence visualizations of contact center performance metrics.

Bundle:

- Service Cloud

## DLO to DMO Mapping

These data mappings relate to the Survey Response object included in the Salesforce CRM connector and how that data connects to DMOs.

| DLO Field                         | DLO Field API Name      | DLO Field Data Type | DMO             | DMO Field Name         | Additional Details |
| --------------------------------- | ----------------------- | ------------------- | --------------- | ---------------------- | ------------------ |
| Created Date                      | `CreatedDate__c`        | dateTime            | Survey Response | Created Date           |                    |
| Last Modified Date                | `LastModifiedDate__c`   | dateTime            | Survey Response | Last Modified Date     |                    |
| Response Completion Date and Time | `CompletionDateTime__c` | dateTime            | Survey Response | Completion Date        |                    |
| Response Name                     | `Name__c`               | text                | Survey Response | Name                   |                    |
| Response Status                   | `Status__c`             | text                | Survey Response | Survey Response Status |                    |
| Response Submitter ID             | `SubmitterId__c`        | text                | Survey Response | Submitter              |                    |
| Survey Invitation ID              | `InvitationId__c`       | text                | Survey Response | Survey Invitation      |                    |
| Survey Response ID                | `Id__c`                 | text                | Survey Response | Survey Response ID     | Primary Key        |
| Survey Version ID                 | `SurveyVersionId__c`    | text                | Survey Response | Survey Version         |                    |