These data mappings are for the SurveyQuestion DLO found in the Services bundle of the Salesforce CRM Connector for Data 360.
Usage and Data Bundle
These mappings are used to power Service Intelligence visualizations of contact center performance metrics.
Bundle:
- Service Cloud
DLO to DMO Mapping
These data mappings relate to the Survey Question object included in the Salesforce CRM connector and how that data connects to DMOs.
| DLO Field | DLO Field API Name | DLO Field Data Type | DMO | DMO Field Name | Additional Details |
|---|---|---|---|---|---|
| Created Date | CreatedDate__c |
dateTime | Survey Question | Created Date | |
| Display Order | QuestionOrder__c |
number | Survey Question | Display Order | |
| Is Deprecated | IsDeprecated__c |
text | Survey Question | Deprecated | |
| Last Modified Date | LastModifiedDate__c |
dateTime | Survey Question | Last Modified Date | |
| Name | Name__c |
text | Survey Question | Name | |
| Question Name | QuestionName__c |
text | Survey Question | Description | |
| Question Type | QuestionType__c |
text | Survey Question | Survey Question Type | |
| Survey Page ID | SurveyPageId__c |
text | Survey Question | Survey Question Section | |
| Survey Question ID | Id__c |
text | Survey Question | Survey Question ID | Primary Key |