These data mappings are for the SurveyQuestionResponse DLO found in the Services bundle of the Salesforce CRM Connector for Data 360.
Usage and Data Bundle
These mappings are used to power Service Intelligence visualizations of contact center performance metrics.
Bundle:
- Service Cloud
DLO to DMO Mapping
These data mappings relate to the Survey Question Response object included in the Salesforce CRM connector and how that data connects to DMOs.
| DLO Field | DLO Field API Name | DLO Field Data Type | DMO | DMO Field Name | Additional Details |
|---|---|---|---|---|---|
| Created Date | CreatedDate__c |
dateTime | Survey Question Response | Created Date | |
| Data Type | Datatype__c |
text | Survey Question Response | Data Type | |
| Date Time Value | DateTimeValue__c |
dateTime | Survey Question Response | Date Time Value | |
| Date Value | DateValue__c |
dateTime | Survey Question Response | Date Value | |
| Last Modified Date | LastModifiedDate__c |
dateTime | Survey Question Response | Last Modified Date | |
| Name | ResponseShortText__c |
text | Survey Question Response | Name | |
| Number Value | NumberValue__c |
text | Survey Question Response | Number Value | |
| Rank | Rank__c |
number | Survey Question Response | Rank | |
| Response Value | ResponseValue__c |
text | Survey Question Response | Response Value | |
| Survey Question ID | QuestionId__c |
text | Survey Question Response | Survey Question | |
| Survey Question Response ID | Id__c |
text | Survey Question Response | Survey Question Response | Primary Key |
| Survey Response ID | ResponseId__c |
text | Survey Question Response | Survey Response | |
| True of False | TrueOrFalse |
text | Survey Question Response | Boolean Value |