---
schema_version: "1"
id: 5cafe471cd610e444d8b8e81a4e798a6a7c4f3e1d13213614553abfbd3f72f5b
title: "Salesforce CRM: Skill Mapping"
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/mappings/c360dm-cloud-skill.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-cloud-skill.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 5892e04a311216cf7f00d7615048af05021b940df1251acc8174e6a3decb0a3e
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Salesforce CRM: Skill Mapping

These data mappings are for the Skill DLO found in the Services bundle of the Salesforce CRM Connector for Data 360.

## Usage and Data Bundle

These mappings are used to power Service Intelligence visualizations of contact center performance metrics.

Bundle:

- Service Cloud

## DLO to DMO Mapping

These data mappings relate to the Skill object included in the Salesforce CRM connector and how that data connects to DMOs.

| DLO Field | DLO Field API Name | DLO Field Data Type | DMO   | DMO Field Name | Additional Details |
| --------- | ------------------ | ------------------- | ----- | -------------- | ------------------ |
| Name      | `MasterLabel__c`   | text                | Skill | Name           |                    |
| Skill ID  | `Id__c`            | text                | Skill | Skill ID       | Primary Key        |