--- schema_version: "1" id: 1b2cdfe2d8a3d6e49f1336646148e5a18b903c7d644e84961b28280a7042d579 title: Shopping Cart Engagement DMO collection: developer version: current locale: en-us portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/dmos/c360dm-shopping-cart-engagement-dmo.md canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-shopping-cart-engagement-dmo.html source_site: developer.salesforce.com content_type: documentation content_hash: b5f443b5e057ba1c5d04834f9fda207f4320030de009f25ddbc33eeae5372f05 products: - Data 360 DMO and Mapping Guide - Data 360 Developer Documentation --- # Shopping Cart Engagement DMO The Shopping Cart Engagement DMO represents data captured from user actions, such as adding and removing items from a shopping cart. ## Object API Name `ssot__ShoppingCartEngagement__dlm` ## Category Engagement ## Primary Subject Area Engagement ## Primary Key Shopping Cart Engagement ID (`ssot__Id__c`) ## Relationships | Object | Field | Cardinality | Related Object | Related Field | | -------------------------------- | ------------------------ | ---------------- | --------------------------- | ------------------------------ | | Engagement Topic | Engagement | Many To One: N:1 | Shopping Cart Engagement | Shopping Cart Engagement ID | | Loyalty Transaction Journal | Engagement | Many To One: N:1 | Shopping Cart Engagement | Shopping Cart Engagement ID | | Shopping Cart Engagement | Product | Many To One: N:1 | Goods Product | Goods Product ID | | Shopping Cart Engagement | Product | Many To One: N:1 | Bundle Product | Bundle Product ID | | Shopping Cart Engagement | Engagement Channel Type | Many To One: N:1 | Engagement Channel Type | Engagement Channel Type ID | | Shopping Cart Engagement | Account Contact | Many To One: N:1 | Account Contact | Account Contact ID | | Shopping Cart Engagement | Case | Many To One: N:1 | Case | Case ID | | Shopping Cart Engagement | Contact Point | Many To One: N:1 | Contact Point Address | Contact Point Address ID | | Shopping Cart Engagement | Contact Point | Many To One: N:1 | Contact Point App | Contact Point App ID | | Shopping Cart Engagement | Contact Point | Many To One: N:1 | Contact Point Email | Contact Point Email ID | | Shopping Cart Engagement | Contact Point | Many To One: N:1 | Contact Point Phone | Contact Point Phone ID | | Shopping Cart Engagement | Engagement Asset | Many To One: N:1 | Contact Point Social | Contact Point Social ID | | Shopping Cart Engagement | Engagement Publication | Many To One: N:1 | Device Application Template | Device Application Template ID | | Shopping Cart Engagement | Engagement Asset | Many To One: N:1 | Email Publication | Email Publication ID | | Shopping Cart Engagement | Lead | Many To One: N:1 | Email Template | Email Template ID | | Shopping Cart Engagement | Market Journey Activity | Many To One: N:1 | Lead | Lead ID | | Shopping Cart Engagement | Market Segment | Many To One: N:1 | Market Journey Activity | Market Journey Activity ID | | Shopping Cart Engagement | Product | Many To One: N:1 | Market Segment | Market Segment ID | | Shopping Cart Engagement | Engagement Publication | Many To One: N:1 | Master Product | Master Product ID | | Shopping Cart Engagement | Engagement Asset | Many To One: N:1 | SMS Publication | SMS Publication ID | | Shopping Cart Engagement | Sales Order | Many To One: N:1 | SMS Template | SMS Template ID | | Shopping Cart Engagement | Individual | Many To One: N:1 | Individual | Individual ID | | Shopping Cart Product Engagement | Shopping Cart Engagement | Many To One: N:1 | Shopping Cart Engagement | Shopping Cart Engagement ID | ## All Fields | Field Name | Field API Name | Description | Data Type | | ------------------------------- | --------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------- | | Account Contact | `ssot__AccountContactId__c` | A reference ID to account contact. | text | | Action Cadence Step | `ssot__ActionCadenceStepId__c` | A reference ID to action cadence step. | text | | Adjusted Total Product Amount | `ssot__AdjustedTotalProductAmount__c` | The total product amount after any adjustments. | number | | Case | `ssot__CaseId__c` | A reference ID to a recorded issue, for example laptop connectivity. | text | | Contact Point | `ssot__ContactPointId__c` | A reference ID to the accounts’ contact point, for example physical address, email address, or phone number. | text | | Created Date | `ssot__CreatedDate__c` | The date the record was created. | dateTime | | Currency | `ssot__CurrencyId__c` | A reference ID to the type of currency used. | text | | Data Source | `ssot__DataSourceId__c` | A reference ID for the logical name referring to the source of records also identified as the external source ID. | text | | Data Source Object | `ssot__DataSourceObjectId__c` | A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object. | text | | Device Country | `ssot__DeviceCountryId__c` | A reference ID to the country where the device is located. | text | | Device IP Address | `ssot__DeviceIPAddress__c` | The IP address of the device. | text | | Device Latitude | `ssot__DeviceLatitude__c` | The Geo latitude of the device when engagement was recorded. | number | | Device Locale | `ssot__DeviceLocaleId__c` | A reference ID to the user locale configured on the device. | text | | Device Longitude | `ssot__DeviceLongitude__c` | The Geo longitude of device when engagement was recorded. | number | | Device Postal Code | `ssot__DevicePostalCode__c` | The postal code associated with the device. | text | | Engagement Asset | `ssot__EngagementAssetId__c` | A reference ID to the engagement asset. | text | | Engagement Channel | `ssot__EngagementChannelId__c` | A reference ID to the engagement channel. | text | | Engagement Channel Action | `ssot__EngagementChannelActionId__c` | A reference ID to the action taken in the engagement channel. | text | | Engagement Channel Type | `ssot__EngagementChannelTypeId__c` | A reference ID to the type of engagement channel. | text | | Engagement Date Time | `ssot__EngagementDateTm__c` | The date and time of engagement. Since the engagement happens after send, the engagement date must be after the Send Date Time. | dateTime | | Engagement Event Direction | `ssot__EngagementEventDirectionId__c` | A reference ID to the engagement event direction, such as inbound or outbound. | text | | Engagement Notes | `ssot__EngagementNotesTxt__c` | The details and notes about the engagement. | text | | Engagement Number | `ssot__EngagementNbr__c` | A non-automatic, user-facing ID. | text | | Engagement Publication | `ssot__EngagementPublicationId__c` | A reference ID to a background process that generates volumes of email messages, SMS messages, or other Engagement Vehicle types. | text | | Engagement Type | `ssot__EngagementTypeId__c` | A reference ID to the type of engagement, for example email or phone. | text | | Engagement Vehicle | `ssot__EngagementVehicleId__c` | A reference ID to the vehicle where the engagement was recorded. | text | | External Record ID | `ssot__ExternalRecordId__c` | A reference ID to an external data source system. | text | | External Source ID | `ssot__ExternalSourceId__c` | A reference ID to system that External Record Id was assigned. | text | | Individual | `ssot__IndividualId__c` | A reference ID to a contact for the account. | text | | Internal Engagement Actor | `ssot__InternalEngagementActorId__c` | A reference ID to an engagement actor that groups the different types of individuals targeted for marketing engagements, for example leads and account contacts. | text | | Internal Organization | `ssot__InternalOrganizationId__c` | A reference ID to the business unit or other internal organization that owns the business account. | text | | Is Gift Order | `ssot__IsGiftOrder__c` | A flag to indicate if the order is a gift. | text | | Is Test Send | `ssot__IsTestSend__c` | A flag to indicate if an engagement record was generated as part of testing. | text | | Last Modified Date | `ssot__LastModifiedDate__c` | The date when a user last modified the record. | dateTime | | Lead | `ssot__LeadlId__c` | A reference ID to a person or company that showed interest in products. | text | | Link URL | `ssot__LinkURL__c` | A link to the web page accessed during the engagement. | text | | Market Audience | `ssot__MarketAudienceId__c` | A reference ID to the intended audience that engagement was designed to reach. | text | | Market Journey Activity | `ssot__MarketJourneyActivityId__c` | A reference ID to a step or activity that a customer configures in Salesforce Journey Builder tool for marketing associated with engagement. | text | | Market Segment | `ssot__MarketSegmentId__c` | A reference ID to a group of people who share one or more common characteristics, and are grouped for marketing associated with engagement. | text | | Marketing Email List | `ssot__MarketingEmailListId__c` | A reference ID to the marketing email list used for the engagement. | text | | Name | `ssot__Name__c` | The name of the engagement. | text | | Net Order Amount | `ssot__NetOrderAmount__c` | The order amount. | number | | Product | `ssot__ProductId__c` | A reference ID to a product intended to be sold, for example goods, services, bundles, or made-to-order products. | text | | Product Brand | `ssot__ProductBrandName__c` | The brand of a product, for example Northern Trail Outfitters. | text | | Product Category | `ssot__ProductCategoryName__c` | The class of products, such as shoes or hats. | text | | Product Color | `ssot__ProductColorName__c` | The color variant of a product displayed on the search result. | text | | Product Display Position Number | `ssot__ProductDisplayPositionNumber__c` | The position number where the product is displayed. | number | | Product Display Position | `ssot__ProductDisplayPosition__c` | The numeric position of the product in the displayed list. | number | | Product Image URL | `ssot__ProductImageURL__c` | A link to the page that hosts the product photo or image. | text | | Product Price | `ssot__ProductPriceAmount__c` | The price of the product displayed on the search result. | number | | Product Quantity | `ssot__ProductQuantity__c` | The product package quantity that is displayed on the search result. | number | | Product SKU | `ssot__ProductSKU__c` | A product’s Stock Keeping Unit (SKU). | text | | Product SKU | `ssot__ProductSKUNumber__c` | The Stock Keeping Unit (SKU) number. | text | | Product Style | `ssot__ProductStyleName__c` | The product style displayed on the search result. | text | | Product View URL | `ssot__ProductViewURL__c` | A link to the detail page about the product displayed on the search result. | text | | Promotion Coupon | `ssot__PromotionCouponId__c` | A reference ID to payment in the form of a voucher entitling the holder to a discount on a particular product. | text | | Referrer URL | `ssot__ReferrerURL__c` | The URL of an application that directed the user to the software application that generated engagement. | text | | Sales Order | `ssot__SalesOrderId__c` | An internal document generated by the seller indicating that the customer is ready to purchase products and services. | text | | Sent Date Time | `ssot__SentDateTm__c` | The date and time of send. | dateTime | | Session | `ssot__SessionId__c` | A reference ID to a session used to group related events together. | text | | Shopping Cart | `ssot__ShoppingCartId__c` | A reference ID to the shopping cart for data captured from user actions, for example adding or removing items from the shopping cart. | text | | Shopping Cart Engagement ID | `ssot__Id__c` | A unique ID used as the primary key for the Shopping Cart Engagement DMO. | text | | Shopping Cart Event Type | `ssot__ShoppingCartEventTypeId__c` | A reference ID to the type of shopping cart interaction. | text | | Target Engagement Actor | `ssot__TargetEngagementActorId__c` | A reference ID to an engagement actor that groups different types of individuals targeted for marketing associated with engagement, for example leads and account contacts. | text | | Task | `ssot__TaskId__c` | A reference ID to business activity, for example making a phone call. In the user interface, tasks and event records are collectively referred to as activities. | text | | Total Adjustment Amount | `ssot__TotalAdjustmentAmount__c` | The total amount after any adjustments. | number | | Total Delivery Amount | `ssot__TotalDeliveryAmount__c` | The total amount of delivery costs. | number | | Total Product Amount | `ssot__TotalProductAmount__c` | The total product amount. | number | | Total Product Quantity | `ssot__TotalProductQuantity__c` | The total number of a product. | number | | Total Product Tax Amount | `ssot__TotalProductTaxAmount__c` | The total tax amount of the product. | number | | Total Tax Amount | `ssot__TotalTaxAmount__c` | The total tax amount. | number | | Web Cookie | `ssot__WebCookieId__c` | A reference ID to a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. | text | | Workflow | `ssot__WorkflowId__c` | A reference ID to the sequence of steps or processes from initiation to completion. | text |