--- schema_version: "1" id: 3c827f524df0fb9c34712c5d4e72288be2e352c9fe353a6ad613b4bc5be28710 title: Product Order Engagement DMO collection: developer version: current locale: en-us portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/dmos/c360dm-product-order-engagement-dmo.md canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-product-order-engagement-dmo.html source_site: developer.salesforce.com content_type: documentation content_hash: b83933393d5277923a3d1d03ad41c11e724b646eae715bc245ec2ac6cc2a87bb products: - Data 360 DMO and Mapping Guide - Data 360 Developer Documentation --- # Product Order Engagement DMO The Product Order Engagement DMO represents a user's online shopping order data. ## Object API Name `ssot__ProductOrderEngagement__dlm` ## Category Engagement ## Primary Subject Area Engagement ## Primary Key Product Order Engagement ID (`ssot__Id__c`) ## Relationships | Object | Field | Cardinality | Related Object | Related Field | | ------------------------------ | ------------------------ | ---------------- | --------------------------- | ------------------------------ | | Engagement Topic | Engagement | Many To One: N:1 | Product Order Engagement | Product Order Engagement ID | | Product Order Engagement | Account Contact | Many To One: N:1 | Account Contact | Account Contact ID | | Product Order Engagement | Case | Many To One: N:1 | Case | Case ID | | Product Order Engagement | Contact Point | Many To One: N:1 | Contact Point Address | Contact Point Address ID | | Product Order Engagement | Contact Point | Many To One: N:1 | Contact Point App | Contact Point App ID | | Product Order Engagement | Contact Point | Many To One: N:1 | Contact Point Email | Contact Point Email ID | | Product Order Engagement | Contact Point | Many To One: N:1 | Contact Point Phone | Contact Point Phone ID | | Product Order Engagement | Contact Point | Many To One: N:1 | Contact Point Social | Contact Point Social ID | | Product Order Engagement | Engagement Asset | Many To One: N:1 | Device Application Template | Device Application Template ID | | Product Order Engagement | Engagement Publication | Many To One: N:1 | Email Publication | Email Publication ID | | Product Order Engagement | Engagement Asset | Many To One: N:1 | Email Template | Email Template ID | | Product Order Engagement | Engagement Channel Type | Many To One: N:1 | Engagement Channel Type | Engagement Channel Type ID | | Product Order Engagement | Lead | Many To One: N:1 | Lead | Lead ID | | Product Order Engagement | Market Journey Activity | Many To One: N:1 | Market Journey Activity | Market Journey Activity ID | | Product Order Engagement | Market Segment | Many To One: N:1 | Market Segment | Market Segment ID | | Product Order Engagement | Engagement Asset | Many To One: N:1 | SMS Template | SMS Template ID | | Product Order Engagement | Individual | Many To One: N:1 | Individual | Individual ID | | Product Order Engagement | Sales Order | Many To One: N:1 | Sales Order | Sales Order ID | | Sales Order Product Engagement | Product Order Engagement | Many To One: N:1 | Product Order Engagement | Product Order Engagement ID | ## All Fields | Field Name | Field API Name | Description | Data Type | | ----------------------------- | ------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------- | | Account Contact | `ssot__AccountContactId__c` | A reference ID to account contact. | text | | Action Cadence Step | `ssot__ActionCadenceStepId__c` | A reference ID to action cadence step. | text | | Adjusted Total Product Amount | `ssot__AdjustedTotalProductAmount__c` | The total amount of a product after adjustments. | number | | Case | `ssot__CaseId__c` | A reference ID to a recorded issue, for example laptop connectivity. | text | | Contact Point | `ssot__ContactPointId__c` | A reference ID to accounts’ contact point, for example physical address, email address, or phone number. | text | | Created Date | `ssot__CreatedDate__c` | The date the record was created. | dateTime | | Currency | `ssot__CurrencyId__c` | A reference ID to the currency of an order. | text | | Data Source | `ssot__DataSourceId__c` | A reference ID for the logical name for a system that is the source of records identified by external record ID. | text | | Data Source Object | `ssot__DataSourceObjectId__c` | A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object. | text | | Device Country | `ssot__DeviceCountryId__c` | A reference ID to country where device is located. | text | | Device IP Address | `ssot__DeviceIPAddress__c` | The IP address of a device. | text | | Device Latitude | `ssot__DeviceLatitude__c` | The geo latitude of the device when the engagement was recorded. | number | | Device Locale | `ssot__DeviceLocaleId__c` | A reference ID to user locale configured on device. | text | | Device Longitude | `ssot__DeviceLongitude__c` | The geo longitude of the device when the engagement was recorded. | number | | Device Postal Code | `ssot__DevicePostalCode__c` | The postal code associated with device. | text | | Engagement Asset | `ssot__EngagementAssetId__c` | A reference ID for the type of engagement asset. | text | | Engagement Channel | `ssot__EngagementChannelId__c` | A reference ID for the engagement channel. | text | | Engagement Channel Action | `ssot__EngagementChannelActionId__c` | A reference ID for the engagement action. | text | | Engagement Channel Type | `ssot__EngagementChannelTypeId__c` | A reference ID for the engagement channel type. | text | | Engagement Date Time | `ssot__EngagementDateTm__c` | The date and time of the engagement. | dateTime | | Engagement Event Direction | `ssot__EngagementEventDirectionId__c` | The engagement event direction where values are inbound or outbound. | text | | Engagement Notes | `ssot__EngagementNotesTxt__c` | The details about what transpired during engagement. | text | | Engagement Number | `ssot__EngagementNbr__c` | A user-facing ID that isn’t automatically set using auto-number. | text | | Engagement Publication | `ssot__EngagementPublicationId__c` | A reference ID for a background process that generates volumes of emails, SMS, or other engagement types. | text | | Engagement Type | `ssot__EngagementTypeId__c` | A reference ID to type of engagement, for example email or phone. | text | | Engagement Vehicle | `ssot__EngagementVehicleId__c` | A reference ID for the vehicle through which the engagement was recorded. | text | | External Record ID | `ssot__ExternalRecordId__c` | A reference ID to an external data source system. | text | | External Source ID | `ssot__ExternalSourceId__c` | A reference ID for the system in which the external record ID was assigned. | text | | Individual | `ssot__IndividualId__c` | A reference ID to contact for account. | text | | Internal Engagement Actor | `ssot__InternalEngagementActorId__c` | A reference ID for an internal engagement actor that groups the different types of individuals who are targets of marketing engagements. | text | | Internal Organization | `ssot__InternalOrganizationId__c` | A reference ID to business unit or other internal organization that owns the business account. | text | | Is Gift Order | `ssot__IsGiftOrder__c` | An indicator if the order is a gift. | text | | Is Test Send | `ssot__IsTestSend__c` | An indicator if the engagement record was generated as part of testing. | text | | Last Modified Date | `ssot__LastModifiedDate__c` | The date when a user last modified the record. | dateTime | | Lead | `ssot__LeadlId__c` | A reference ID to person or company that showed interest in products. | text | | Link URL | `ssot__LinkURL__c` | The URL that was used to access a software application or web page. | text | | Market Audience | `ssot__MarketAudienceId__c` | A reference ID to intended audience that engagement was designed to reach. | text | | Market Journey Activity | `ssot__MarketJourneyActivityId__c` | A reference ID to step or activity that customer configures in Salesforce Journey Builder tool for marketing associated with engagement. | text | | Market Segment | `ssot__MarketSegmentId__c` | A reference ID to group of people who share one or more common characteristics, and are grouped for marketing associated with engagement. | text | | Marketing Email List | `ssot__MarketingEmailListId__c` | A reference ID for a set of email addresses that is used for marketing communications. | text | | Name | `ssot__Name__c` | The name of the engagement. | text | | Net Order Amount | `ssot__NetOrderAmount__c` | The total order amount. | number | | Product Order Engagement ID | `ssot__Id__c` | A reference ID for the Product Order Engagement DMO. | text | | Product Order Event Type | `ssot__ProductOrderEventTypeId__c` | A reference ID to the product order event type. | text | | Referrer | `ssot__Referrer__c` | A container that stores contextual data about the user's usage of the site or the application that referred them to the software application that generated the engagement. For example, a campaign or search advertisement. | text | | Referrer URL | `ssot__ReferrerURL__c` | The URL of application that directed user to software application that generated engagement. | text | | Sales Order | `ssot__SalesOrderId__c` | An internal document generated by seller indicating that customer is ready to purchase products and services. | text | | Sent Date Time | `ssot__SentDateTm__c` | The date and time when the publication or communication was sent. | dateTime | | Session | `ssot__SessionId__c` | A reference ID for the session used to group related events together. | text | | Shopping Cart | `ssot__ShoppingCartId__c` | A reference ID to shopping cart for data captured from user actions, for example adding or removing items from shopping cart. | text | | Target Engagement Actor | `ssot__TargetEngagementActorId__c` | A reference ID to engagement actor that groups different types of individuals targeted for marketing associated with engagement, for example leads and account contacts. | text | | Task | `ssot__TaskId__c` | A reference ID to business activity, for example making a phone call. | text | | Total Adjustment Amount | `ssot__TotalAdjustmentAmount__c` | The total amount of an order after adjustments. | number | | Total Delivery Amount | `ssot__TotalDeliveryAmount__c` | The total amount of delivery for an order. | number | | Total Product Tax Amount | `ssot__TotalProductTaxAmount__c` | The total amount of tax on a product. | number | | Total Tax Amount | `ssot__TotalTaxAmount__c` | The total amount of tax on an order. | number | | Web Cookie | `ssot__WebCookieId__c` | A reference ID to small piece of data sent from website and stored on user's computer by user's web browser while user is browsing. | text | | Workflow | `ssot__WorkflowId__c` | A reference ID to the sequence of steps or processes in software application. | text |