The Engagement Analysis Text Direct Feedback DMO represents the feedback on a part of an engagement session being analyzed. For example, a user can give a numeric rating of the engagement in a survey.
Object API Name
ssot__EngagementAnalysisTextDirectFeedback__dlm
Category
Engagement
Primary Subject Area
Text Insight
Primary Key
Engagement Analysis Text Direct Fdbk Id (ssot__Id__c)
Relationships
| Object | Field | Cardinality | Related Object | Related Field |
|---|---|---|---|---|
| Engagement Analysis Text Direct Feedback | Engagement Analysis Text Id | Many To One: N:1 | Engagement Analysis Text | Engagement Analysis Text Id |
All Fields
| Field Name | Field API Name | Description | Data Type |
|---|---|---|---|
| Created Date | ssot__CreatedDate__c |
The date the direct feedback was created. | dateTime |
| Data Source | ssot__DataSourceId__c |
A reference ID for the logical name for a system that is the source of records identified by external record ID. | text |
| Data Source Object | ssot__DataSourceObjectId__c |
A reference ID for the logical name of the object where this record came from, whether that is the name of a cloud storage file or another connector’s external object. | text |
| Engagement Analysis Text Direct Fdbk Id | ssot__Id__c |
The identifier of the engagement analysis text direct feedback record. | text |
| Engagement Analysis Text Id | ssot__EngagementAnalysisTextId__c |
The identifier of the specific engagement within the session. | text |
| Engagement Channel Source Type | ssot__EngagementChannelSourceType__c |
The type of engagement channel source. | text |
| Internal Organization | ssot__InternalOrganizationId__c |
A reference ID to the business unit or other internal organization that owns the data record. | text |
| Text Analysis Feedback Type | ssot__TextAnalysisFeedbackType__c |
The type of the feedback. | text |
| Text Analysis Feedback Value | ssot__TextAnalysisFeedbackValue__c |
The value of the feedback. | number |