--- schema_version: "1" id: 8c28ae2885d29495b3777b68764cc96e8af3e5f77867142e4509f10b817e1f16 title: Email Engagement DMO collection: developer version: current locale: en-us portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/dmos/c360dm-email-engagement-dmo.md canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-email-engagement-dmo.html source_site: developer.salesforce.com content_type: documentation content_hash: 6f03c33ba2cbe5d9d08bef47feb0885181a1ae30840aef05c396b4088fce4715 products: - Data 360 DMO and Mapping Guide - Data 360 Developer Documentation --- # Email Engagement DMO The Email Engagement DMO represents data captured from various sources about engagement in the email channel. ## Object API Name `ssot__EmailEngagement__dlm` ## Category Engagement ## Primary Subject Area Engagement ## Primary Key Email Engagement Id (`ssot__Id__c`) ## Relationships | Object | Field | Cardinality | Related Object | Related Field | | ---------------- | ----------------------- | --------------- | --------------------------- | ------------------------------ | | Email Engagement | Engagement Asset | ManyToOne (N:1) | Device Application Template | Device Application Template Id | | Email Engagement | Engagement Asset | ManyToOne (N:1) | SMS Template | SMS Template Id | | Email Engagement | Market Journey Activity | ManyToOne (N:1) | Market Journey Activity | Market Journey Activity Id | | Email Engagement | Engagement Publication | ManyToOne (N:1) | Email Publication | Email Publication Id | | Email Engagement | Engagement Asset | ManyToOne (N:1) | Email Template | Email Template Id | | Email Engagement | Individual | ManyToOne (N:1) | Individual | Individual Id | | Engagement Topic | Engagement | ManyToOne (N:1) | Email Engagement | Email Engagement Id | ## All Fields | Field Name | Field API Name | Description | Data Type | | -------------------------- | ------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------- | | Account Contact | `ssot__AccountContactId__c` | A reference ID to account contact. | text | | Action Cadence Step | `ssot__ActionCadenceStepId__c` | A reference ID to action cadence step. | text | | Case | `ssot__CaseId__c` | A reference ID to a recorded issue, for example laptop connectivity. | text | | City Name | `ssot__CityName__c` | The city of recipient derived from IP address at time of engagement event. | text | | Contact Point | `ssot__ContactPointId__c` | A reference ID to accounts’ contact point, for example physical address, email address, or phone number. | text | | Country | `ssot__CountryId__c` | A reference ID to country of recipient derived from IP address at time of engagement event. | text | | Created Date | `ssot__CreatedDate__c` | The date the record was created. | datetime | | Data Source | `ssot__DataSourceId__c` | A reference ID for the logical name for a system that is the source of records identified by external record ID. | text | | Data Source Object | `ssot__DataSourceObjectId__c` | A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object. | text | | Device Country | `ssot__DeviceCountryId__c` | A reference ID to the country where device is located. | text | | Device IP Address | `ssot__DeviceIPAddress__c` | The IP address of device. | text | | Device Latitude | `ssot__DeviceLatitude__c` | The Geo latitude of the device when engagement was recorded. | number | | Device Locale | `ssot__DeviceLocaleId__c` | A reference ID to user locale configured on device. | text | | Device Longitude | `ssot__DeviceLongitude__c` | The Geo longitude of the device when engagement was recorded. | number | | Device Postal Code | `ssot__DevicePostalCode__c` | The postal code associated with device. | text | | Email Domain Name | `ssot__EmailDomainName__c` | The subset of email address that represents domain after @ sign. | text | | Email Engagement Id | `ssot__Id__c` | A unique ID used as primary key for the Email Engagement DMO. | text | | Email From Address | `ssot__EmailFromAddr__c` | The email address of sender profile associated with email at time of send. | text | | Email From Name | `ssot__EmailFromName__c` | The sender profile name associated with email at time of send. | text | | Email Name | `ssot__EmailName__c` | The email message name associated at time of send. | text | | Engagement Asset | `ssot__EngagementAssetId__c` | A reference ID to the engagement asset. | text | | Engagement Channel | `ssot__EngagementChannelId__c` | A reference ID to the engagement channel. | text | | Engagement Channel Action | `ssot__EngagementChannelActionId__c` | A reference ID to the engagement channel action. | text | | Engagement Channel Type | `ssot__EngagementChannelTypeId__c` | A reference ID to the type of engagement channel. | text | | Engagement Date Time | `ssot__EngagementDateTm__c` | The date and time of engagement. Engagement records result from activities occurring later than the send, so Engagement Date Time must be later than Send Date Time. | datetime | | Engagement Event Direction | `ssot__EngagementEventDirectionId__c` | The engagement event direction where values are Inbound or Outbound. | text | | Engagement Notes | `ssot__EngagementNotesTxt__c` | The details about what transpired during engagement. | text | | Engagement Number | `ssot__EngagementNbr__c` | A user-facing ID that isn’t automatically set using auto-number. | text | | Engagement Publication | `ssot__EngagementPublicationId__c` | A reference ID to background process that generates volumes of email messages, SMS messages, or other Engagement Vehicle types. Publications can be specific to Engagement Channel Actions. | text | | Engagement Type | `ssot__EngagementTypeId__c` | A reference ID to the type of engagement, for example email or phone. | text | | Engagement Vehicle | `ssot__EngagementVehicleId__c` | A reference ID for the engagement vehicle. | text | | External Record ID | `ssot__ExternalRecordId__c` | A reference ID for an external data source system. | text | | External Source ID | `ssot__ExternalSourceId__c` | A reference ID for the system in which the external record ID was assigned. | text | | Individual | `ssot__IndividualId__c` | A reference ID to contact for account. | text | | Internal Engagement Actor | `ssot__InternalEngagementActorId__c` | A reference ID to engagement actor that groups the different types of individuals targeted for marketing engagements, for example leads and account contacts. | text | | Internal Organization | `ssot__InternalOrganizationId__c` | A reference ID to the business unit or other internal organization that owns the business account. | text | | Is Test Send | `ssot__IsTestSend__c` | A flag to indicate if an engagement record was generated as part of testing. | text | | Last Modified Date | `ssot__LastModifiedDate__c` | The date when a user last modified the record. | datetime | | Lead | `ssot__LeadlId__c` | A reference ID to person or company that showed interest in products. | text | | Link URL | `ssot__LinkURL__c` | The link where software application or web page accessed, generated the engagement. | text | | Market Audience | `ssot__MarketAudienceId__c` | A reference ID to the intended audience that engagement was designed to reach. | text | | Market Journey Activity | `ssot__MarketJourneyActivityId__c` | A reference ID to step or activity that customer configures in Salesforce Journey Builder tool for marketing associated with engagement. | text | | Market Segment | `ssot__MarketSegmentId__c` | A reference ID to group of people who share one or more common characteristics, and are grouped for marketing associated with engagement. | text | | Marketing Email List | `ssot__MarketingEmailListId__c` | A reference ID to the marketing email list used for the engagement. | text | | Name | `ssot__Name__c` | The name of the engagement. | text | | Referrer | `ssot__Referrer__c` | The name of a generic marketing method that generated user engagement, for example a campaign or search advertisement. For example, a campaign or search advertisement. | text | | Referrer URL | `ssot__ReferrerURL__c` | The URL of application that directed user to the software application that generated engagement. | text | | Sales Order | `ssot__SalesOrderId__c` | An internal document generated by seller indicating that customer is ready to purchase products and services. | text | | Send Classification | `ssot__SendClassificationId__c` | A reference ID to how consent is checked, for example Transactional such as placing an order implies opt-in for an order confirmation email or a commercial promotional email requiring opt-in | text | | Sent Date Time | `ssot__SentDateTm__c` | The date and time of send. | datetime | | Session | `ssot__SessionId__c` | A reference ID to session used to group related events together. | text | | Shopping Cart | `ssot__ShoppingCartId__c` | A reference ID to the shopping cart for data captured from user actions, for example adding or removing items from shopping cart. | text | | State Province | `ssot__StateProvinceId__c` | A reference ID to the state of recipient derived from IP address at time of engagement event. | text | | State Province Code | `ssot__StateProvinceTxt__c` | A reference ID to the state/province code of recipient derived from IP address at time of engagement event. | text | | Subject Line Text | `ssot__SubjectLineTxt__c` | The associated email subject line at the time of send. | text | | Target Engagement Actor | `ssot__TargetEngagementActorId__c` | A reference ID to engagement actor that groups different types of individuals targeted for marketing associated with engagement, for example leads and account contacts. | text | | Task | `ssot__TaskId__c` | A reference ID to business activity, for example making a phone call. In the user interface, tasks and event records are collectively referred to as activities. | text | | Web Cookie | `ssot__WebCookieId__c` | A reference ID to a small piece of data sent from website and stored on user's computer by user's web browser while user is browsing. | text | | Workflow | `ssot__WorkflowId__c` | A reference ID to a sequence of steps or processes in software application where a piece of work passes from initiation to completion. | text |