---
schema_version: "1"
id: 2517d224001159b18adf7335eeb2303de702198abf77026d613b70169efe8bc9
title: Case Update DMO
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/dmos/c360dm-case-update-dmo.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-case-update-dmo.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 7e01a22b355f0938dfdf0c6c7eee0db33769f34c296c051a09a8bd53e50fa4ed
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Case Update DMO

The Case Update DMO represents historical information about changes made to the associated case.

## Object API Name

`ssot__CaseUpdate__dlm`

## Category

Other

## Primary Subject Area

CaseHistory2

## Primary Key

Case ID (`ssot__Id__c`)

## Relationships

| Object      | Field            | Cardinality      | Related Object | Related Field |
| ----------- | ---------------- | ---------------- | -------------- | ------------- |
| Case Update | Case             | Many To One: N:1 | Case           | Case ID       |
| Case Update | Last Modified By | Many To One: N:1 | User           | User ID       |
| Case Update | Related Owner    | Many To One: N:1 | User           | User ID       |

## All Fields

| Field Name            | Field API Name                     | Description                                                                                                                                                           | Data Type |
| --------------------- | ---------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------- |
| Case Id               | `ssot__CaseId__c`                  | A reference ID to the associated case.                                                                                                                                | text      |
| Case Update Id        | `ssot__Id__c`                      | A unique ID used as the primary key for the case update DMO.                                                                                                          | text      |
| Data Source           | `ssot__DataSourceId__c`            | A reference ID for the logical name for a system that is the source of records identified by external record ID.                                                      | text      |
| Data Source Object    | `ssot__DataSourceObjectId__c`      | A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object. | text      |
| Description           | `ssot__Description__c`             | The case update description.                                                                                                                                          | text      |
| Internal Organization | `ssot__InternalOrganizationId___c` | A reference ID to the business unit or other internal organization that owns the case.                                                                                | text      |
| Last Modified By      | `ssot__LastModifiedById__c`        | A reference ID to the user that made the last update.                                                                                                                 | text      |
| Last Modified Date    | `ssot__LastModifiedDate__c`        | The date when a user last modified the record.                                                                                                                        | dateTime  |
| Name                  | `ssot__Name__c`                    | The name of the case update.                                                                                                                                          | text      |
| Previous Update Date  | `ssot__PreviousUpdateDateTime__c`  | The date and time the case was previously updated.                                                                                                                    | dateTime  |
| Related Owner         | `ssot__RelatedOwnerId__c`          | A reference ID to the related user for the update.                                                                                                                    | text      |
| Related Owner Object  | `ssot__RelatedOwnerObject__c`      | The related owner object for the case update.                                                                                                                         | text      |
| Status                | `ssot__Status__c`                  | The status of the case update.                                                                                                                                        | text      |