Keep these limits and guidelines in mind when setting up and using Agentforce Coworker. Hard limits are enforced by the platform and can't be adjusted.
| Feature or Function | Guidelines and Limits | Hard Limit? | Additional Information and Resources |
|---|---|---|---|
| Google Drive ingestion: Files per shared drive | 5000 files | ✔️ | |
| Google Drive ingestion: Incremental ingestion and update frequency | 1 hr | ✔️ | |
| Google Drive ingestion: Supported file types | Google files (example: Google Docs) See other supported file types | ✔️ | |
| Google Drive ingestion: File size | PDFs: 100 MB; Other files: 4 MB | ✔️ | |
| SharePoint ingestion: Total file volume per SharePoint Site | 10–15 GB | ✔️ | |
| SharePoint ingestion: Max files per site per ingestion | 5000 files | ✔️ | |
| SharePoint ingestion: Incremental ingestion and update frequency | 1 hr | ✔️ | |
| SharePoint ingestion: Supported file types | See supported file types | ✔️ | Files not supported include files with security labels or tags, empty Excel files and OneNote |
| SharePoint ingestion: File size | PDFs: 100 MB; Other files: 4 MB Additional guidelines. | ✔️ | |
| Slack API: query limit | Every Tier 4 JWT token (every user) gets 180 queries per minute sustained | ✔️ | Each user gets their own rate limit based on their JWT (JSON Web Token). Limits are tracked individually, not shared across your whole company. |
| Slack API: burst query limit | Every Tier 4 JWT token (every user) gets up to 1000 burst queries | ✔️ | You accumulate burst credits over time when you're under the limit, and can spend them when you need to briefly go above 180 queries a minute. |
| Enterprise Search API (search results) limits | See Connect API Limits | ✔️ | |
| Query Assist (suggestions) limits | See API Guidelines and limits listed above | ✔️ | |
| Search Agent (AI answer) | 100 RPM See Agentforce limits | ✔️ | Search agent uses Agentforce Models API. It uses multiple model calls for a query plan. |