---
schema_version: "1"
id: ff92e0773b263eb39ba7fad13283d27730bd19718934a2a7009a45d5812d7924
title: Configure Monitoring for SPIs and Webhooks in Point of Sale CMS
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/commerce-cloud/retail-cloud/guides/spi-webhook-monitoring.md
canonical_url: https://developer.salesforce.com/docs/commerce/retail-cloud/guide/spi-webhook-monitoring.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: bb1fdeea7571172bdf7f8515577db462c7f0dc047a2f1f09febf990005d236ba
products:
  - Point of Sale for Developers
  - Salesforce APIs
---
# Configure Monitoring for SPIs and Webhooks in Point of Sale CMS

Enable Web Client Service to monitor SPI and webhook integrations configured in Point of Sale CMS. Set up a monitoring webhook to track performance and get alerts if an SPI or webhook fails. Define a latency threshold for the response time.

## Turn On Web Client Service.

1.  Go to **Store Management** | **Store Settings** | **System**.

2.  Expand the **Rollout** section.

3.  Turn on **Enabled Web Client Service (supportWebClient)**.

4.  Save your changes.

## Configure a Monitoring Webhook

1.  In CMS, go to **Integrations** | **Custom Connectors**.

2.  Click **Create**.

3.  For Connector Type, select **Webhook (1)**.

4.  For Endpoint Name, select **EXPORT_MONITORING_EVENTS (2)**.

5.  For API Endpoint, provide the URL endpoint of the API (3).

6.  For Integration Type, select **HTTP_POST or HTTP_PUT**.

7.  Save your changes.

![The Monitoring Webhook Settings in Point of Sale CMS](https://developer.salesforce.com/docs/media/retail-cloud/rt-cms-modules-config-monitoring-webhook.png)

## Turn On Monitoring for a Webhook or SPI

1.  Go to **Integrations** | **Custom Connectors**.

2.  Click the pencil icon to edit the webhook or SPI configuration you want to enable monitoring for.

3.  Turn on **Enable Monitoring** (1).

4.  (Optional) If you want to be notified of a slow response time, enter a maximum time (in seconds) for Latency Threshold (2). For example, a Latency Threshold of 120 triggers a monitoring alert if a webhook or SPI takes 120 seconds or longer to respond.

5.  Save your changes.

![The Enable Monitoring and Legacy Threshold settings in Point of Sale CMS.](https://developer.salesforce.com/docs/media/retail-cloud/rt-cms-module-enable-monitoring-webhook.png)