Point of Sale Data Exports

Get details of the events that Point of Sale can stream.

Orders/Transactions

Data Artifact: POS Transactions

Integration Patterns supported: Webhook / API export, SFTP (XML), Connector to SF OM, Connector to NetSuite.

Examples of events supported:

  • Order created
  • Order canceled
  • Order returned
  • Payment captured
  • Payment refunded

This table lists the request webhook details for different transaction scenarios:

<table> <col /> <col /> <thead> <tr> <th> Transaction </th> <th> Webhook Request </th> </tr> </thead> <tbody> <tr> <td> Sale </td> <td> Single post for sale event </td> </tr> <tr> <td> Return </td> <td> Single post for a return event </td> </tr> <tr> <td> Exchange </td> <td> <p> 1. Single post for return event on old order </p> <p> 1. Single post for a sale event on new order </p> </td> </tr> </tbody> </table>

tip: Failed webhooks can be reposted in CMS by going to Reporting and Analytics | Repost Failed Webhook Events.

Inventory Management

Data Artifact: Inventory Movements

Integration Patterns supported: SFTP (CSV / TSV), Webhook is on the roadmap.

Examples of events supported:

  • ASN Receiving, Store to Store Transfer, Corp Transfer

Customers

Data Artifact: Not Applicable (customer profiles not stored in Point of Sale)

Integration Patterns supported: API, we have a pre-built connector to SFSC / SFCC / Netsuite to use these systems as Master of Record for customer data.

Examples of events supported:

  • Customer created
  • Customer updated
  • Customer search

Store Ops (Sales Audit, Loss Prevention, Financial Reconciliation)

Data Artifact: Electronic Journal

Integration Patterns supported: SFTP (CSV / TSV)

Examples of events supported:

  • Login
  • Bank deposit
  • Cash drawer open