---
schema_version: "1"
id: 2e2cb3252c35924339f6b58a4118608b9eae03416a3851e687ab08545219014a
title: Specify Customer Service Center Settings
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/commerce-cloud/b2c-commerce/guides/customer-service-center/b2c-specifying-customer-service-center-settings.md
canonical_url: https://developer.salesforce.com/docs/commerce/pwa-kit-managed-runtime/guide/b2c-specifying-customer-service-center-settings.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 31649273a2af664f91c817908c00acdd68b2919d106246118311a7c032c13b01
products:
  - Composable Storefront
  - Salesforce APIs
---
# Specify Customer Service Center Settings

For an agent to use Customer Service Center, permissions must be granted.

1.  Select **_site_** > **Merchant Tools** > **Site Preferences** > **Customer Service Center Preferences**.

2.  Select the image view type to use in Customer Service Center.

3.  Select the product search image view types.

4.  Check whether to allow multiple shipments per basket or order.

5.  Specify the Storefront Hostname and Storefront Path.

    Use Storefront Hostname and Storefront Path to define a custom storefront URL that Customer Service Center uses to open the storefront. A Storefront Path can only be set if a Storefront Hostname is also set. Storefront Hostname is instance-specific. Define the settings in the Staging environment and replicate them to the Production environment.

6.  Click **Submit**.

**note:** A Storefront Path can only be set if a Storefront Hostname is also set.