---
schema_version: "1"
id: 53d1775ea9e4bbbd77e270708d452e3cd6ccc789fc58495686d049baf5c55c43
title: Community
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/commerce-cloud/b2c-commerce/guides/community.md
canonical_url: https://developer.salesforce.com/docs/commerce/pwa-kit-managed-runtime/guide/community.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 64d9d6fdd289c9390509f583b93f81ec82ea6da29e124883b7de25bd5568dfc7
products:
  - Composable Storefront
  - Salesforce APIs
---
# Community

At Salesforce B2C Commerce, we want to encourage our developer community to connect, share, and collaborate—whether that’s through official or unofficial channels!

## Official Channels

Through official channels, Salesforce employees can speak directly about Salesforce products, procedures, and policy. When Salesforce employees participate in the “unofficial” community, nothing they say or do can be endorsed by Salesforce. For example, product announcements or positioning statements can _only_ be made through official channels.

Our official channels include:

- [Trailblazer Community](https://trailhead.salesforce.com/trailblazer-community/groups/0F94S000000H1fESAS)
- [Idea Exchange for Commerce](https://trailblazer.salesforce.com/ideaSearch?sort=2&filter=Commerce)
- [Partner Community](https://partners.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F93A0000009SFY)

## Unofficial Slack

Alongside official channels, there’s also the [Salesforce B2C Commerce “Unofficial” Slack](https://sfcc-unofficial.slack.com/home) community. It was created by B2C Commerce users a few years ago and has steadily grown over the years.

The “Unofficial” Slack is a place for developers to work together to solve the problems they encounter on a daily basis. It also gives members a place to discuss Salesforce B2C Commerce in a free and open environment. It’s run independently from Salesforce, with its own [administrators](https://github.com/sfcc-unofficial/docs/blob/master/admins.md) and [Terms of Use](https://github.com/sfcc-unofficial/docs/blob/master/terms-of-use.md).

Here are some key channels to join: [#scapi](https://sfcc-unofficial.slack.com/archives/C01AWMT7GSZ), [#headless](https://sfcc-unofficial.slack.com/archives/CH4U3SBKJ), and [#pwa-kit](https://sfcc-unofficial.slack.com/archives/C02KUCHDEKH).

With the [acquisition of Slack](https://www.salesforce.com/news/press-releases/2021/07/21/salesforce-slack-deal-close/), Salesforce provides sponsored access to features like expanded history. Beyond this sponsorship arrangement, Salesforce has no other involvement in how the community is run. The community maintains full independence from Salesforce.

Join the community today! Anyone can join in one of two ways:

1.  Someone who is already in the community can extend an invitation to you.
2.  Complete this [Google Form](https://docs.google.com/forms/d/e/1FAIpQLSdy875PlJuib35naCkr3-Frn2qtaSuuRgYezRSb2uBYkhXt7g/viewform) to request access.

You don’t have to be affiliated with a B2C Commerce customer or partner to join.

See more details on [joining](https://github.com/sfcc-unofficial/docs/blob/master/README.md) and [getting started](https://github.com/sfcc-unofficial/docs/blob/master/getting-started.md) on GitHub.

**note:** For urgent issues that require timely resolution, contact [Salesforce Support](https://help.salesforce.com/s/support/).