---
schema_version: "1"
id: 8b9523339b3a1c94233778f33a2024cd87f18947291dc33abb61435c570a9b78
title: Loyalty Management Capability Map
collection: architect
version: next
locale: en-us
portal_url: https://docs.salesforce.com/architect/next/en-us/reference-diagrams/guides/loyalty-management-capability-map.md
canonical_url: https://staging.architect.salesforce.com/docs/architect/reference-diagrams/guide/loyalty-management-capability-map.html
source_site: staging.architect.salesforce.com
content_type: documentation
content_hash: b933535a825977c247ab75c8564dcfef4cb1c830aa2935e2551daf3069a8feb7
products:
  - Reference Diagrams
  - Architect Site Content Repo
---
# Loyalty Management Capability Map

<img style="border:1px solid #e5e5e5;margin:2rem 0rem" src="https://architect.salesforce.com/ns-assets/reference-architectures/loyalty-management-capability-map.webp" alt="loyalty management capability map - A capability map that shows loyalty management services with high-level product positioning. It includes capabilities such as Loyalty Administration, Processing, and Analytics.">

## Description

This capability map diagram shows loyalty management services with high-level product positioning. It includes capabilities such as Loyalty Administration, Processing, and Analytics. This solution uses Salesforce products such as Marketing Cloud Engagement, Agentforce Service, and MuleSoft.

## Downloadable Links

- [Lucid](https://lucid.app/lucidchart/editNewOrRegister/d41ccba2-71ea-449a-8497-ea95396102b4)
- [Image](https://architect.salesforce.com/ns-assets/reference-architectures/loyalty-management-capability-map.webp)