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title: Data 360 Customer Zero Implementation Architecture
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canonical_url: https://architect.salesforce.com/docs/architect/reference-diagrams/guide/sfdc-customer-zero-implementation.html
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---
# Data 360 Customer Zero Implementation Architecture

<img style="border:1px solid #e5e5e5;margin:2rem 0rem" src="https://a.sfdcstatic.com/developer-website/prod/images/architect/data360_ref_arch/sfdc_customer_zero_implementation.png" alt="Data 360 Customer Zero Implementation Architecture ">

## Description

An end-to-end diagram depicting Salesforce Data 360 as implemented within Salesforce as our Customer Zero program. Salesforce Data 360 serves as the central intelligence and governance layer, unifying enterprise data through Zero Copy federation with external systems Snowflake and AWS while preserving trust and semantics. This unified, AI-ready data foundation powers AgentForce 360 activation—enabling reasoning-rich agents, CRM enrichment, and cross-cloud automation with secure, policy-aware data flows across all business functions, ultimately transforming the organization into an agentic enterprise.

## Downloadable Links

- [Lucid](https://lucid.app/lucidchart/editNew/af215946-127b-4b47-95b9-a7c158be351b)
- [Image](https://architect.salesforce.com/ns-assets/data360_ref_arch/sfdc_customer_zero_implementation.png)