---
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title: Loyalty Management Capability Map
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version: current
locale: en-us
portal_url: https://docs.salesforce.com/architect/current/en-us/reference-diagrams/guides/loyalty-management-capability-map.md
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---
# Loyalty Management Capability Map

<img style="border:1px solid #e5e5e5;margin:2rem 0rem" src="https://architect.salesforce.com/ns-assets/reference-architectures/loyalty-management-capability-map.webp" alt="loyalty management capability map - A capability map that shows loyalty management services with high-level product positioning. It includes capabilities such as Loyalty Administration, Processing, and Analytics.">

## Description

This capability map diagram shows loyalty management services with high-level product positioning. It includes capabilities such as Loyalty Administration, Processing, and Analytics. This solution uses Salesforce products such as Marketing Cloud Engagement, Agentforce Service, and MuleSoft.

## Downloadable Links

- [Lucid](https://lucid.app/lucidchart/editNewOrRegister/d41ccba2-71ea-449a-8497-ea95396102b4)
- [Image](https://architect.salesforce.com/ns-assets/reference-architectures/loyalty-management-capability-map.webp)