---
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title: Considerations for Agentforce in the Salesforce Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/salesforce_app_einstein_considerations.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.salesforce_app_einstein_considerations.htm&release=264.0.0&type=5
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description: Carefully review limitations and considerations when using Agentforce in the Salesforce mobile app.
products:
  - Mobile App Mobile App Mobile App
  - Cross Cloud Cross Cloud Cross Cloud
release: "264"
---
# Considerations for Agentforce in the Salesforce Mobile App

Carefully review limitations and considerations when using Agentforce in the Salesforce mobile app.

These considerations are in addition to [the ones in effect when using agents on desktop](https://help.salesforce.com/s/articleView?id=ai.copilot_considerations.htm&type=5&language=en_US).

- Rich text components on the Salesforce mobile app don’t support the full set of HTML tags or styling provided in the Formatted Rich Text Lightning web component.
    - img tags aren’t rendered
    - Unsupported tags: li, ol, ul
- Agentforce dictation services are only available for on-device languages. Download support for specific languages on your device to use Agentforce dictation. See [Apple supported languages for dictation](https://www.apple.com/ios/feature-availability/#dictation) and [Android language settings](https://support.google.com/gboard/answer/7068494)
- Custom Lightning types on mobile support only top-level component overrides. Property-level and collection renderer overrides aren't supported.
- LWC components used as custom Lightning type overrides on mobile must include the `Small` form factor in `supportedFormFactors`. Without it, the component doesn't render.