The Mobile Builder for Agentforce is a drag-and-drop tool that lets you customize how Agentforce action responses appear on mobile devices.
Required Editions
You select an Agentforce action, drag layout components onto a canvas, bind them to data fields from your action's output, and publish the configuration to make it live for all users on mobile.
| Setup for the Salesforce mobile app available in: both Salesforce Classic and Lightning Experience |
| Setup available in Salesforce Classic in: all editions except Database.com |
| Setup available in Lightning Experience in: Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To enable Mobile Builder for Agentforce: | Customize Application |
Important Mobile Builder for Agentforce is a pilot or beta service that is subject
to the Beta Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement
if executed by Customer, and applicable terms in the Product Terms Directory. Use of this
pilot or beta service is at the Customer's sole discretion.
- Interface Elements
The Mobile Builder for Agentforce interface includes several key panels and areas for designing mobile customizations. - Customize Agentforce Mobile Responses
Use the point-and-click Mobile Builder to design how Agentforce action responses appear on mobile devices.